Job Description

30 hours per week

Actual Salary: 22,578 per annum

About the role:

Our Home From Hospital Team aim to support the local health & social care systems, by facilitating timely patient discharges and preventing unnecessary readmissions by connecting customers to community services that in turn reduce the demand on statutory services.


A key part of this role is to identify patients and carers requiring practical, non-medical support to ensure a safe and timely transition home following a stay in hospital. You will carry out a mixture of advice, guidance, signposting and practical tasks such as assessing & arranging delivery of aids and adaptations, arranging installation of key safes or Carelink systems. You will also advise and support customers with tasks such as claiming benefits, debt management and housing issues that promote independence and improve health and wellbeing.


We support Weston General Hospital and other local hospitals where residents are returning home to North Somerset. On a rota basis you will visit the different hospitals we work with, therefore you will need to be able to travel out of area independently when needed.

About you:

Having experience of working in a support, health, or care environment, you will be able to demonstrate your excellent customer support and customer service skills from working with a range of people. You will also need great communication skills, both written and interpersonal.


Please note: this is not a domiciliary/personal care role.


On occasion, to meet the needs of our customers, you may need to work outside of your traditional hours.


Due to the nature of this role, you will need to be able to drive with access to your own vehicle or have access to alternative transport.


The successful candidate will also be subject to a satisfactory Enhanced DBS check and hospital security check.

We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role interests you, then apply now.


At Alliance we want to create places to live that our customers are proud to call home.


Our teams care about the lives of the people who live in our 6,500 homes. We want our customers to belong, feel safe, and thrive in a successful community.


Our values are what makes us tick. Our colleagues bring their

AGAME

to deliver great services and to support each other to be the best they can be.

MBITIOUS FOR ALL

- We are one team, aiming high for our customers.

ENUINE

- We are authentic and encourage everyone to be themselves.

WAKE TO OPPORTUNITY

- We are constantly curious and drive innovation through collaboration.

AKE THE DIFFERENCE

- we are proactive and strive to make a positive impact.

FFECTIVE

- We are professional and can be relied on to achieve consistently good results.