OUR VISION To improve the lives of our residents and the communities we serve by consistently delivering special resident experiences and to be the best place to work in the care sector Main purpose of the role To provide comprehensive administrative support to the Home Manager and ensure the effective operation of administrative systems and processes. About The Role Main duties and responsibilities 1. Responsible for supporting the centralised sales, purchase ledger, and payroll systems by providing accurate information to meet required deadlines 2. Draft standard communications including letters and emails on behalf of the Home Manager 3. Provide first point of telephone and face-to-face contact for visitors and callers to the Home. 4. Devise and maintain databases and spreadsheets 5. Collate statistics and produce reports. 6. Produce documents and presentations from materials provided 7. Responsible for petty cash returns 8. Responsible for the provision of weekly/monthly submissions to the Managing Director or Central Support functions including Finance, HR, Payroll, Legal 9. Assist with the maintenance of effective filing systems including resident files and personnel files for each colleague 10. Assist the Home Manager in all elements of the recruitment process; utilising online recruitment tools, arranging interviews and ensuring all relevant documentary requirements such as references, criminal record checks and other regulatory compliance checks are carried out. 11. Responsible for an organised and effective archiving process, ensuring that files are stored safely and securely and can be easily retrieved 12. Responsible for the opening and redirection of incoming and outgoing mail and email from the Home 13. Attend meetings in the Home, produce complete and accurate notes/formal minutes and co-ordinate the circulation of information and action points immediately following the meeting. Devise and operate admin systems in support of functions within the Home 14. Analyse information and produce reports including complex reports 15. Assist the Home Manager with preparation for regulatory and other inspections and visits 16. Assist the Home Manager with marketing activities, providing initial information and best advice in response to enquiries
Where there is an Administrative Assistant(s) team, the Home Administrator will also be required to:
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