Job Description

About Us
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in them.

Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

About the role
We have an exciting opportunity for a Heat Network Contract Officer to join our Asset Compliance team on a permanent basis, hybrid working from either our Oldham or London office. No two days are the same in this extremely diverse role you\xe2\x80\x99ll have the opportunity to work on major projects delivering heat networks, compliance and contract management.

As a Heat Network Contract Officer, you will join a dedicated team of 5, responsible for looking after our communal heating and hot water systems, renewable heating systems, heat networks and metering and billing provisions. You will support the team to manage a defined group of contracts delivering asset compliance services, helping ensure our assets comply with relevant regulations and contributing to customer safety, satisfaction, and value for money.

What we\xe2\x80\x99re looking for
We\xe2\x80\x99re a customer-focussed organisation so we know that how we do things is just as important as what we do. You\xe2\x80\x99ll not only be a friendly and knowledgeable contracts officer, but you\xe2\x80\x99ll also have great customer service skills and the ability to work on your own initiative. You\xe2\x80\x99ll need proven project and contracts management experience and an understanding of Construction Design and Management Regulations (CDM 2015), and metre and billings experience are highly desirable.

You\xe2\x80\x99ll also be able to demonstrate:

• The ability to gather information, diagnose problems, draw logical conclusions and suggest practical solutions.
• Experience of building and maintaining relationships with Contractors, Customers and colleagues across different functions.
• Sound understanding of financial controls and experience of working towards deadlines and targets and thrive in a busy working environment.
• Awareness of statutory and regulatory requirements relating to asset compliance.

If you\xe2\x80\x99re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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Documents

The Guinness Partnership