Job Description

The interviews for this role will be taking place in person on 23rd April and unfortunately we will not be able to offer an alternative date or interview type (Remote) on this occasion.Sponsorship is not available for this role and you must have an unrestricted right to work in the UK.Are you an initiative-taking individual and looking for an opportunity as a Health Care Support Worker? Are you "New to Care" and want to start your career in the NHS? We may have what you are looking for!We are having an interview day on 23rd April 2025 and are looking to grow our team of Permanent Band 2 Healthcare Support Workers with the opportunity to progress to Band 3.Dependant on experience and with agreement from the line manager, Band 3 may be offered from start date.Internal applicants may apply for ward movement and Bank to Substantive posts via this vacancy.We have roles across a variety of wards and information regarding our departments can be found at https://www.dchft.nhs.uk/patients-and-visitors/a-z-of-services/Main areas available include: Emergency Department, Stroke Unit, Mary Anning, Outpatients, Abbotsbury, Lulworth, Ilchester, Prince of Wales and Cardiac Care.Main duties of the jobIn this role you will:

• Provide support to the clinical teams in the running of the ward.
• Provide excellent care to your patients.
• Learn to work with various NHS systems in order to provide the best care possible.

To succeed in this role you should have:

• Excellent communication skills and be able to engage with other team members effectively, liaise with fellow professionals to support the safe care of our patients.
• The ability to use your own initiative and be responsive to instruction.
• A willingness to learn.

About usIn return we can offer you:

• An attractive benefits package including competitive hourly rate, brilliant leave entitlement, NHS discount, NHS pensions and more!
• Access to first class training to support you in your role, whether you are in your first years of healthcare, or progressing your existing career. This includes a week of initial training which will result in you achieving a Care Certificate.
• Functional Skills.
• A truly special environment as part of #TeamDCH.
• The opportunity to progress to Band 3 where suitable.

We are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees.Date posted21 March 2025Pay schemeAgenda for changeBandBand 2Salaryxc2xa323,615 to xc2xa325,674 a year pro rata per annum (Salary point based on banding of offer)ContractPermanentWorking patternFull-time, Part-timeReference number405-25-CS158HCSWJob locationsDorset County HospitalDorchesterDT1 2JYJob descriptionJob responsibilitiesOur DCHFT and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.Please contact us atrecruitment@dchft.nhs.uk if you are unable to view or download the attachment.We are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online. Job descriptionJob responsibilitiesOur DCHFT and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.Please contact us atrecruitment@dchft.nhs.uk if you are unable to view or download the attachment.We are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.Person SpecificationSkills & AbilitiesEssential

• Ability to communicate clearly and effectively (to understand and be understood)
• Ability to follow clear instruction and feed back to senior staff.
• Ability to work as part of a team, as well as on own initiative
• IT literate
• Courteous, respectful and helpful at all times
• Ability to work effectively as a team player under appropriate supervision, and as part of a multidisciplinary team
• Manages stress levels effectively
• Able to work in a busy environment and manage own workload
• Be able to speak English as necessary to undertake the role

Knowledge & ExperienceEssential

• Experience of working in a team under appropriate supervision
• Able to demonstrate an understanding of principles of effective communication and care giving
• Understanding of basic hygiene skills
• Knowledge of when to seek advice and refer to a registered care professional
• Able to listen to advice from colleagues, agree a plan of action and implement
• Understanding of the importance of the promotion of health and well-being
• Awareness of manual handling of patients, using lifting aids

Education, Qualifications & TrainingEssential

• Evidence of Secondary Education to include an understanding of literacy and numeracy.

Desirable

• Level 2 healthcare certificate (or willing to complete) or equivalent relevant experience.

Person SpecificationSkills & AbilitiesEssential

• Ability to communicate clearly and effectively (to understand and be understood)
• Ability to follow clear instruction and feed back to senior staff.
• Ability to work as part of a team, as well as on own initiative
• IT literate
• Courteous, respectful and helpful at all times
• Ability to work effectively as a team player under appropriate supervision, and as part of a multidisciplinary team
• Manages stress levels effectively
• Able to work in a busy environment and manage own workload
• Be able to speak English as necessary to undertake the role

Knowledge & ExperienceEssential

• Experience of working in a team under appropriate supervision
• Able to demonstrate an understanding of principles of effective communication and care giving
• Understanding of basic hygiene skills
• Knowledge of when to seek advice and refer to a registered care professional
• Able to listen to advice from colleagues, agree a plan of action and implement
• Understanding of the importance of the promotion of health and well-being
• Awareness of manual handling of patients, using lifting aids

Education, Qualifications & TrainingEssential

• Evidence of Secondary Education to include an understanding of literacy and numeracy.

Desirable

• Level 2 healthcare certificate (or willing to complete) or equivalent relevant experience.

NHS