Job Description

No experience in healthcare? It's okay, here at Royal Papworth Hospital we'll support and teach you everything you need to know. We are looking for likeminded individuals who care, want to make a difference and will uphold our Trust values of Compassion, Excellence and Collaboration.The Healthcare Support Worker role is a great starting point to begin a lifelong career in Healthcare or an excellent opportunity to gain new skills and experience.One of the most amazing aspects of this role is you will meet people from all walks of life. The healthcare support worker role is a key role in the healthcare team. You can make such a positive impact and difference on a patient and the care they receive. We know the work we do is rewarding but tough. We have an extensive support system in place for staff support who can offer 24 hour support and guidance to help you look after yourself whilst caring for others.Whilst you may have experience in a care or hospital setting you may not have completed your Care Certificate, which is essential for this role. If so we would still like you to apply and if offered a post you will be employed initially on a band 2 salary, pay step 1 but on completion of the Care Certificate (generally within 12-16 weeks) you would move to the Band 3 salary, pay step 1Main duties of the jobAs part of your role, you would be:If you are a well organised, team player and able to deal with ever changing priorities then we would love to hear from you. As part of our team, we would expect you to be able to effectively multitask and ensure all infection control risks were managed effectively. We pride ourselves on delivering high quality patient care which is enhanced through good and clear communication and team working.About usRoyal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.For a street view tour: https://royalpapworth.nhs.uk/virtual-tourDate posted03 April 2025Pay schemeAgenda for changeBandBand 3Salaryxc2xa324,071 to xc2xa325,674 a yearContractPermanentWorking patternFull-timeReference number175-2526-2-NS1131Job locationsRoyal Papworth HospitalPapworth RoadCambridge Bio Medical CampusCambridgeCB2 0AYJob descriptionJob responsibilitiesOn this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please ensure you evidence in the Essential Criteria how you uphold the Trust Values Compassion Excellence Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role. Job descriptionJob responsibilitiesOn this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please ensure you evidence in the Essential Criteria how you uphold the Trust Values Compassion Excellence Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.Person SpecificationQualificationsEssential

• GCSE English or equivalent standard of written and spoken English
• Must possess a willingness to undertake further study to at least NVQ L3 or equivalent

• Previous experience in a healthcare environment
• Previous healthcare experience in a hospital setting
• Previous experience of Phlebotomy
• Able to work effectively, with minimal supervision in providing a care to meet patients needs
• Ability to treat all information confidentially
• Ability to work within a team and to take instruction
• Ability to achieve work under pressure
• Able to write and record relevant information
• Able to undertake manual handling tasks such as moving patients

• Proficient in cannulation
• Be active in data collection for the purposes of standards and service improvement, ensuring changes are implemented as recommended
• Have a working knowledge of the conditions for which patients are being treated and how these can affect recovery and dependency
• Have a working knowledge of the needs of users and who to communicate with regarding such needs

• Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

• GCSE English or equivalent standard of written and spoken English
• Must possess a willingness to undertake further study to at least NVQ L3 or equivalent

• Previous experience in a healthcare environment
• Previous healthcare experience in a hospital setting
• Previous experience of Phlebotomy
• Able to work effectively, with minimal supervision in providing a care to meet patients needs
• Ability to treat all information confidentially
• Ability to work within a team and to take instruction
• Ability to achieve work under pressure
• Able to write and record relevant information
• Able to undertake manual handling tasks such as moving patients

• Proficient in cannulation
• Be active in data collection for the purposes of standards and service improvement, ensuring changes are implemented as recommended
• Have a working knowledge of the conditions for which patients are being treated and how these can affect recovery and dependency
• Have a working knowledge of the needs of users and who to communicate with regarding such needs

• Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

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