Job Description

Job Summary

We are seeking a compassionate and dedicated Healthcare Assistant to join our team. The successful candidate will provide essential support to healthcare professionals while ensuring the comfort and well-being of patients. The purpose of the role is to assist the clinical team in the service and delivery of the care management of the practice population. The post holder works under indirect supervision of the clinical team and undertakes task and duties delegated by the clinical team or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures while providing supervision to more junior staff.

Key Responsibilities

Communication

Communicate effectively with other team members Communicate effectively with patients and carers, recognising their needs for alternative methods of communication

Personal and people development

Take responsibility for own developmental learning and performance, including participating in supervision Take responsibility for maintaining a record of own personal development Work with management on any new training requirements To recognise and understand the roles and responsibilities of individuals working in the primary health care team Be aware of the legal issues pertinent to the role of a basic HCA Be aware of own limitations (personal and professional)

Health, safety and security

Use the personal security systems within the workplace according to practice guidelines Identify the risks involved in work activities and undertake them in a way that manages the risks Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified. Understand and apply the principles of the cold chain Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate Be aware of statutory child health procedures and statutory local guidance and referral criteria Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility Use the computer monitor safely Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health

Service improvement

Be aware of and, if appropriate, assist in current clinical audit Work with colleagues in the team on the development of current and new services and other initiatives Maintain the notice board in the waiting room and promote good health with educational material Deal with requests from patients and clinical staff for health information leaflets

Quality

Alert Lead Practice Nurse to issues of quality and risk in the care of patients Ensure own actions are consistent with clinical governance systems Practice in accordance with agreed standards of care Enable patients to access appropriate professionals in the team Ensure stock items under your control are ordered and available in the treatment and consulting rooms Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook Be able to manage your own time effectively

Equality and diversity

Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures Respect the privacy, dignity, needs and beliefs of patients and carers Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour Act as a chaperone if required

Clinical skills - health and well-being

Undertake, record and follow guidelines for the tasks for which you have received appropriate training: Urinalysis and preparation of specimens for investigation by the pathology laboratory Perform new patient health checks Measuring and recording following physiological measurements in routine presentations. Prepare and maintain environments and equipment before, during and after patient care interventions Assist in raising awareness of health and well-being, and how it can be promoted Give accurate and appropriate information to patients and groups within own competence Support and monitor patients during nebulisation therapy Assist clinicians in minor surgery and other specialties as required Perform basic dressing changes according to a nursing care plan Perform INR tests and use INR Star to dose patients as appropriate Perform audiograms Perform spirometry

Information processes

Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate Maintain confidentiality or information relating to patients, relatives, staff and the practice Take the necessary precautions when transmitting information Complete information governance on-line tool kit

Specialist roles

These should only be undertaken following specialist training, a suitable period of supervision and ongoing support will be provided.
This is not exhaustive and duties and responsibilities may change as required. The role of the HCA is an evolving one and it is anticipated that the post holder will be responsible and reasonably flexible in the interpretation of the above job description.

Requirements

Previous experience in a healthcare setting is preferred but not essential; training will be provided. Excellent communication skills, both verbal and written, with the ability to interact effectively with patients and colleagues. A caring attitude with a strong commitment to providing high-quality patient care. Ability to work as part of a team as well as independently when required. Basic understanding of health and safety regulations within a healthcare environment.
If you are passionate about making a difference in the lives of others and possess the necessary skills, we encourage you to apply for this rewarding position as a Healthcare Assistant.

Job Type: Part-time

Pay: 18,500.00-22,000.00 per year

Expected hours: No less than 29.5 per week

Schedule:

Monday to Friday
Work Location: In person

Reference ID: G82120/5