Job Description

Phlebotomy sessions and clinical work to support the practice to provide defined and delegated aspects of patient care (Chronic disease and Health reviews and Injections) under the supervision of a qualified nurse / clinical pharmacists / GP / GP Lead at the practice and support the GP practice clinical team by undertaking a range of clinical support functions.Main duties of the jobUndertakes specified clinical activities and tests for named patients, within the scope of established clinical protocols, policies and procedures, including venepuncture, urine testing, pulse, blood pressure readings, ECG's, weight & height and BMI monitoring, audio / memory / vision assessments and basic HCA medicals.Undertakes a range of clinical support functions including preparing and stocking your clinical area in line with individual practice protocols.Provides relevant health information to patients and carers within defined protocols.Orders and maintains stock of Health Information Leaflets / literature.Assists in maintaining a safe working environment for yourself, patients, carers and the multi-disciplinary team, alerting other members of the Practice team to issues of quality and risk identified in work with patients.Works within established systems of clinical governance, contributing as appropriate to the practice including audit activity.Managing clinical waste as per practice guidelines.Conveys relevant information and receives feedback from Nurse / Clinical Pharmacists / GPs at the practice.Orders and maintains stocks of equipment as directed / required.Have a full awareness and understanding of the current GMS contract as well as DES / LES and QOF requirements for the practice.About usThe doctors and staffs at Allendale Road Surgery in Greenford are proud to offer the highest standard of patient-centered healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.We maintain a friendly practice site and a good team spirit. We work alongside allied professionals such as clinical pharmacists and Physiotherapists as well as working closely with District nursing teams.This past year and a half has been extremely hard work and has proved what a strong and resilient team of staff and doctors we are lucky enough to have at the practice. Everyone in the practice works for the benefit of the patients and we are all very supportive of each other and happy to share knowledge and skills where needed.Date posted03 April 2025Pay schemeOtherSalaryDepending on experience NiLContractPermanentWorking patternPart-timeReference numberA5637-25-0000Job locationsAllendale Road Surgery35 Allendale RoadGreenfordUB6 0RAJob descriptionJob responsibilitiesJob Purpose * To support clinicians to deliver an efficient and safe service;

• To undertake a range of clinical support tasks accurately and efficiently;
• To interact with patients and colleagues in a positive and friendly way;
• Support and promote the good standing of the practice within the local and wider health communities.

This job description is not intended to be exhaustive and may be varied after consultation to meet the needs of the practice. DutiesThe main duties associated with this role are as follows:CLINICAL SUPPORT

• Undertake new patient health checks;
• Support the practice nurse with health promotion programmes;
• Undertake medical observations including BMI and weight measurements, oximetry, BP, temperature and pulse, recording findings accurately;
• Facilitate routine and 24 hour BP monitoring;
• Perform wound care dressings;
• Support the practise nurse with the management of chronic disease clinics;
• Act as chaperone;
• Undertake venepuncture;
• Administer flu vaccinations;
• Obtain specimens, accurately complete appropriate laboratory forms and labelling, ready for transportation to laboratories;

Non-clinical tasks

• Perform routine housekeeping duties, including general tidiness and cleanliness of treatment and GP rooms;
• Ensure clinical rooms are adequately stocked and prepared;
• Maintain and clean equipment used by the nurses and GPs according to the practice Infection Control Policy;
• Ensure fridges are cleaned routinely;
• Monitor fridge temperatures and keep accurate records;
• Ensure proper disposal of clinical waste and sharps bins;
• Answer telephone as required, record and pass on messages;
• Contribute to opportunistic health promotion where appropriate

CONFIDENTIALITY

• Maintain confidentiality of information, acting within the terms of the practice policies, the Data Protection Act and Caldicott guidance on patient confidentiality at all times.
• Be aware of the provisions of the Freedom of Information Act;

HEALTH & SAFETY

• Manage own and others health & safety and infection control as defined in the Practices Health & Safety Policy and Practice Infection Control Policy and published procedures;
• Actively report health & safety hazards and infection hazards immediately;
• Keep work and general areas clean and tidy, respecting infection control procedures;.
• Use Personal Protective Equipment (PPE) as directed;

EQUALITY AND DIVERSITY

• Comply with and support all policies relating to Equality;

PERSONAL/PROFESSIONAL DEVELOPMENT

• Complete all mandatory training - both initial and refresher as directed;
• Participate in an contribute to any training programme implemented by the practice;
• Actively participate in the practice appraisal and performance review processes;
• Be proactive in your own professional learning and development, learning and support the development of others;

Job descriptionJob responsibilitiesJob Purpose * To support clinicians to deliver an efficient and safe service;

• To undertake a range of clinical support tasks accurately and efficiently;
• To interact with patients and colleagues in a positive and friendly way;
• Support and promote the good standing of the practice within the local and wider health communities.

This job description is not intended to be exhaustive and may be varied after consultation to meet the needs of the practice. DutiesThe main duties associated with this role are as follows:CLINICAL SUPPORT

• Undertake new patient health checks;
• Support the practice nurse with health promotion programmes;
• Undertake medical observations including BMI and weight measurements, oximetry, BP, temperature and pulse, recording findings accurately;
• Facilitate routine and 24 hour BP monitoring;
• Perform wound care dressings;
• Support the practise nurse with the management of chronic disease clinics;
• Act as chaperone;
• Undertake venepuncture;
• Administer flu vaccinations;
• Obtain specimens, accurately complete appropriate laboratory forms and labelling, ready for transportation to laboratories;

Non-clinical tasks

• Perform routine housekeeping duties, including general tidiness and cleanliness of treatment and GP rooms;
• Ensure clinical rooms are adequately stocked and prepared;
• Maintain and clean equipment used by the nurses and GPs according to the practice Infection Control Policy;
• Ensure fridges are cleaned routinely;
• Monitor fridge temperatures and keep accurate records;
• Ensure proper disposal of clinical waste and sharps bins;
• Answer telephone as required, record and pass on messages;
• Contribute to opportunistic health promotion where appropriate

CONFIDENTIALITY

• Maintain confidentiality of information, acting within the terms of the practice policies, the Data Protection Act and Caldicott guidance on patient confidentiality at all times.
• Be aware of the provisions of the Freedom of Information Act;

HEALTH & SAFETY

• Manage own and others health & safety and infection control as defined in the Practices Health & Safety Policy and Practice Infection Control Policy and published procedures;
• Actively report health & safety hazards and infection hazards immediately;
• Keep work and general areas clean and tidy, respecting infection control procedures;.
• Use Personal Protective Equipment (PPE) as directed;

EQUALITY AND DIVERSITY

• Comply with and support all policies relating to Equality;

PERSONAL/PROFESSIONAL DEVELOPMENT

• Complete all mandatory training - both initial and refresher as directed;
• Participate in an contribute to any training programme implemented by the practice;
• Actively participate in the practice appraisal and performance review processes;
• Be proactive in your own professional learning and development, learning and support the development of others;

Person SpecificationQualificationsEssential

• Good literacy and numeracy skills
• Satisfactory General Certificate of Secondary Education (GCSE or equivalent) grades in English and Maths
• Business and Technology Education Council (BTEC) certification or a National Vocational Qualification (NVQ)

Desirable

• Qualified in Phlebotomy
• Qualified HCA
• The demands of this post require a person who works well under pressure and who is enthusiastic, self-motivated and who can remain calm in sometimes stressful situations.
• Due to the nature of the post, the post-holder will be exposed to blood and other bodily fluids and therefore will be meticulous in adhering to universal hygiene precautions.

Person SpecificationQualificationsEssential

• Good literacy and numeracy skills
• Satisfactory General Certificate of Secondary Education (GCSE or equivalent) grades in English and Maths
• Business and Technology Education Council (BTEC) certification or a National Vocational Qualification (NVQ)

Desirable

• Qualified in Phlebotomy
• Qualified HCA
• The demands of this post require a person who works well under pressure and who is enthusiastic, self-motivated and who can remain calm in sometimes stressful situations.
• Due to the nature of the post, the post-holder will be exposed to blood and other bodily fluids and therefore will be meticulous in adhering to universal hygiene precautions.

NHS