Job Description

We currently have Healthcare Support Worker positions on our wards at the University Hospital of Wales, including critical care, haematology, medical wards, surgical wards and the major trauma centre.As a Healthcare Support Worker in our areas you will play a crucial part in our nursing teams, we are committed to providing the skills and training that you need to help you in delivering high quality care to our patients. You will be able to work collaboratively alongside the Multi Disciplinary Team.You should have good communication and interpersonal skills along with an ability to work flexibly to meet the needs of the service.As well as a dynamic, friendly working environment we offer a full induction programme and personal development plan to guide your development within your new role. We have an educational pathway to support ongoing educational development to enable all staff to maximise their potential in providing safe and effective care while supporting staff in academic learning. We have specialist staff working in a wide range of advanced roles who are keen to share their knowledge and skills with those who want to follow in their footsteps. This is supported by very proactive educational teams throughout the UHB.To work in our team, you'll need to demonstrate the core values as set out by Cardiff and Vale University Health Board;Kind and caring; Respectful; Trust and integrity; Personal responsibility.Part time hours are 24 per week, full time 36 or 37.5Main duties of the jobThe successful applicants will be involved in direct and indirect care of our patients in line with agreed protocols. Some of the duties may include:- Assisting with daily living activities such as eating, showering and using the toilet.- Taking the patient's observations such as blood pressure and temperature.- Talking to patients and reassuring them.- Assisting registered nurses and other staff when needed.- Ensuring a high standard of infection control procedures, in accordance with our policies.- Maintaining ward stocks, keeping storerooms organised, keeping clinical areas and equipment clean and tidy, and any other duties as delegated by nursing staff.The post holder will communicate on a regular basis with the patient, their relatives and the multidisciplinary team involved in the provision of care in a caring, compassionate and professional manner, always maintaining patient confidentiality and following information governance policies and procedures.The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.About usCardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.Date posted20 February 2025Pay schemeAgenda for changeBandBand 2Salaryxc2xa323,970 a year per annum pro rataContractPermanentWorking patternFull-time, Part-timeReference number001-ACS008-0225Job locationsCardiff and Vale UHBHeath Park/Llandough HospitalCardiffCF14 4XWJob descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.Person SpecificationQualificationsEssential

• Good standard of education, including GCSE English and Maths Grade A-C or equivalent

• NVQ Level 2 in Health and Social Care (or equivalent)

• Experience in caring for people

• Previous experience in hospital or health care environment
• Clerical experience

• Numerate. Good standard of written and spoken English essential
• Good interpersonal and people skills
• Able to return information and carry out instructions accurately
• Able to maintain confidentiality

• Know how to/be able to deal with people in challenging circumstances

• Able to communicate with people at all levels Adaptable, friendly, polite, courteous and caring personality
• Able to work in a team and demanding/ pressurised environment
• Demonstrates professionally motivated attitude

• Flexible attitude to work
• To work in any area of the UHB as required
• Ability to travel within geographical area.

• Other

• Good standard of education, including GCSE English and Maths Grade A-C or equivalent

• NVQ Level 2 in Health and Social Care (or equivalent)

• Experience in caring for people

• Previous experience in hospital or health care environment
• Clerical experience

• Numerate. Good standard of written and spoken English essential
• Good interpersonal and people skills
• Able to return information and carry out instructions accurately
• Able to maintain confidentiality

• Know how to/be able to deal with people in challenging circumstances

• Able to communicate with people at all levels Adaptable, friendly, polite, courteous and caring personality
• Able to work in a team and demanding/ pressurised environment
• Demonstrates professionally motivated attitude

• Flexible attitude to work
• To work in any area of the UHB as required
• Ability to travel within geographical area.

• Other

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