Job Description

Job Overview

Modality Partnership East Surrey Division has a part-time/ full-time vacancy (25 hours to 37.5 hours per week) for a Health Care Assistant. The postholder will be a high performing HCA working at Birchwood Medical Practice/Smallfield Surgery. We are seeking dedicated postholders with primary care experience who will work collaboratively with the general practice team to meet the needs of our patients through the delivery of safe patient care.

The post holder will support as part of the wider nursing team to promote the health and wellbeing of our patients by assessing their needs, providing pre-screening activities and health care for chronic diseases, health education advice and support, implementing requirements in line with patient requirements, community, or other settings, maintaining clinically accurate records during clinics.

This job is suitable for individuals who can demonstrate safe and effective patient interactions ensuring the delivery of high-quality patient care whilst working alongside the wider nursing team and practice team. Salary for this role is 12.50-14.50 per hour.

As an employee with us you can benefit from:

Enrolment to the NHS pension scheme

Annual leave minimum 27 days, plus 8 days bank holiday pro rata

Employee discounts and benefits scheme

Employee assistance programme (EAP)

Education and career pathways

Enhanced Family friendly policies

Flexible working

Wellbeing support and initiative

Main duties of the job

This is a hands-on patient facing role; we are seeking individuals to join our team who are caring, compassionate and confident, who demonstrate effective communication, excellent customer service skills, good IT skills and the ability to support patients with interventions and/or queries. The postholder will be a key member of the practice team, responsible for undertaking patient health checks inc. BP / ECG monitoring / giving of vaccinations/injections (such as B12, flu and pneumococcal), taking blood samples, health and wellbeing advice and promotion.

Overview of your organisation

We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation.

Your job is to work directly within the healthcare team and support us to harmonise ways of working and improve working practices to improve patient satisfaction. This is a role that will equip you with a portfolio of skills in primary care with career advancing opportunities.

We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence.

Modality Partnership is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act, 2010.

Communicate courteously and effectively with patients, relatives and careers.

Report all matters pertaining to patient care - changes in condition/circumstances to a relevant member of the nursing or medical team as a matter of priority and ensure that a document record is kept.

Ensure that the clinical rooms at all times kept in a clean and orderly manner and that relevant equipment is ready for use by nursing and medical staff during clinic sessions.

Assist in clinic sessions as directed by members of the nursing and medical staff ensuring that all equipment is clean and sterilised following clinic sessions.

Ensure that the drug refrigerator is at correct temperature on a daily basis and that drugs are within their expiry dates and used in correct sequence. Order drugs and other supplies as directed ensuring that adequate levels of stock are available in the surgery.

Record fridge temperatures.

As directed by the Practice Nurses working within local policy/protocols undertake and develop skills in phlebotomy, 24 hour ABPM, ECG recording, advanced phlebotomy, spirometry/peak flow, chaperoning duties, basic wound care, ear syringing, B12/flu/pneumococcal vaccinations, Long Term Conditions annual initial assessments.

Undertake NHS health checks new patient health checks and general health checks.

Undertake a range of diagnostic procedures e.g. urinalysis, blood pressure monitoring, pregnancy tests, diabetic foot checks, (within capabilities and as required for the role).

Delivery of health promotion e.g. smoking reduction advice, diet, exercise and alcohol.

Maintain stocks control for all clinical rooms.

Support practitioners to carry out healthcare activities.

Act at all times with regard to the confidentiality and sensitivity of issues to do with patients, their care and treatment.

Record and document all patient contact.

Carry out relevant clerical and reception duties as required in relation to nursing services.

Assist in audits as required e.g. note sampling, data input and information gathering.

Attend relevant meetings as required.

Have knowledge of and act at all times within the boundaries of Health and Safety legislation and data protection acts.

Assist in the call and recall systems in relation to: chronic disease management; immunisation, cervical cytology screening.

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You will love this job if you are seeking career development opportunities that can help you grow and build your career, and you have a passion for supporting patients by promoting health and well-being within the practice population. You will work in an agile manner as part of a wider nursing team, with a primary focus on carrying out pre-screening and health promotion, as well as acute, relevant tests required to ensure patients such as those with long term conditions, or those that require tests as part of other medical conditions or referrals are supported.

If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of likeminded people.

Check out all of our career opportunities by visiting Modality Careers - Work With Us | MODALITY PARTNERSHIP

The Modality Partnership reserves the right to close this vacancy at any time during the advertising period.

Pre-employment

Vaccinations

As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.

Right to work checks

All applicants invited for interview will need to prove their right to work in the UK at the interview stage

We are not able to offer sponsorship for this role.

References

References must be secured prior to beginning employment, one must be your current or most recent employer.

Employment history

You must notify us of any employment gaps of 6 weeks or more.

Person Specification

We require high performing team members to join our team with:

Qualifications and Experience:

GCSE Grade A-C Maths and English (Or equivalent)

NVQ 3 or equivalent experience in Health Care Assistant roles

Knowledge and experience

Mandatory Minimum 1 years recent primary or community healthcare assistant experience.

Knowledge of local and national health policies and public health issues

Data input, Information gathering,

Confidentiality

Skills (Essential)

Recent previous experience in direct patient care.

Phlebotomy skills

Proficient in Blood pressure monitoring

Urine testing

Excellent communication skills

Ability to follow guidelines and protocols.

Skills (Preferable Criteria)

ECG recording

EMIS / SYSTEM1 proficient

Suture/staple removal

Wound care

Personal Qualities

Professional approach to work

Strong team player

Smart appearance

Exercises tact and discretion at all times

Demonstrates initiative to handle any unforeseen events during a shift

Demonstrates flexibility towards new working practices and towards working ho

Job Types: Full-time, Part-time, Permanent

Pay: 12.50-14.50 per hour

Expected hours: 25 - 37.5 per week

Benefits:

Company pension
Work Location: In person

Application deadline: 12/05/2025
Reference ID: Healthcare Assistant