Job Description

ABOUT TEMENOS

Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.


We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.


At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

THE ROLE

We are seeking a creative and strategic Head of Social Media to lead our social media team and drive our online presence. As the Head of Social Media, you will be responsible for developing and implementing comprehensive social media strategies to increase brand awareness, enhance engagement with key audiences, and drive traffic to our platforms.

OPPORTUNITIES

Develop and execute social media strategies to align with business goals. Manage all social media channels (e.g., LinkedIn, YouTube, X, Facebook) and oversee organic content creation, including posts, stories, and campaigns. Support executives with their social media posts in line with our corporate messaging. Craft our influencer strategy and support cross-collaboration with our partners. Monitor trends in social media tools, applications, channels, design, and strategy. Collaborate with the marketing, content, digital and design teams to ensure brand consistency. Drive social media advocacy and social media best practices across marketing, Inside Sales, Sales and the Business Solutions Group. Analyse social media metrics and adjust strategies accordingly to optimize performance. Stay updated on industry trends and competitor activities to identify opportunities for growth.
Mentor a social media specialist and an agency retainer.

SKILLS

7= years of experience in social media management with proven experience in developing and executing omnichannel social media and content strategies aligned to business goals, preferably in the fintech or financial services industry. Expert understanding of the mechanics and functionality of major social media platforms such as LinkedIn, YouTube, Facebook, and X, with knowledge of TikTok and other emerging channels being advantageous. Solid understanding of social media, SEO and web traffic metrics and KPIs. Experience with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms. Excellent leadership and communication skills. Strong analytical and multitasking skills.
Bachelor's degree in Marketing, Communications, or a related field

VALUES

Care about creating meaningful connections with our audience through authentic and engaging content. Commit to delivering high-quality, data-driven social media strategies that drive growth. Collaborate with cross-functional teams to ensure a cohesive and impactful brand presence.
Challenge the status quo by experimenting with innovative social media trends and strategies.

SOME OF OUR BENEFITS include:

Maternity leave:

Transition back with 3 days per week in the first month and 4 days per week in the second month

Civil Partnership:

1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership

Family care:

4 weeks of paid family care leave

Recharge days:

4 days per year to use when you need to physically or mentally needed to recharge *

Study leave:

2 weeks of paid leave each year for study or personal development