Job Description

UK, Hybrid

\xef\xb8\x8f Our Perks

Values-driven culture \xe2\x80\x93 we\xe2\x80\x99re really proud of our culture.

Drive your own experience

• Personalised Learning and Development Budget
• Hybrid working hours \xe2\x80\x93 Each team has their own Smart Working Charter that empowers you to do your work in the best way you can
• Technology \xe2\x80\x93 Your choice of Mac or Windows

Empowering you to be your most authentic self

• 25 Holiday Days + your local bank holidays
• 1 Birthday day \xe2\x80\x93 it only happens once a year!
• 3 So Giving Days - spend these days giving back to your chosen cause
• Religious Celebrations Leave
• Mental Healthcare \xe2\x80\x93 Unlimited sessions with Sanctus
• Enhanced Family Leave

So Energy

Who we are So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we\xe2\x80\x99ve grown rapidly but sustainably, with 300,000+ customers and over 300 So Energists. But, we\xe2\x80\x99re not done. We\xe2\x80\x99re on the road to a million customers by the end of 2026 and, thanks to our recent merger with ESB Energy, we\xe2\x80\x99re well on the way. We\xe2\x80\x99re tech first, we\xe2\x80\x99re customer-centric and we\xe2\x80\x99re passionate about sustainability. We want to do the best we can for our customers and for each other, so we\xe2\x80\x99ve created a workplace that is encouraging, supportive and offers the opportunity for growth. As a company, we live by six core values that guide everything we do:

• Clear
• Honest
• Ambitious
• Inquisitive
• Caring
• Sustainable

The Role

Head of Sales at SO ENERGY

Reporting into our COO (Charlie Davies https://www.linkedin.com/in/charlie-davies-773823b/) , you will be tasked with delivering the sales strategies and targets for the business. This is an exciting and challenging opportunity to lead a dynamic, commercial and customer focussed team with aggressive growth plans across this year and beyond. You will work with internal and external stakeholders to ensure we are delivering a Customer Acquisition strategy that aligns with the business values, mission and customer-centric nature.

What you\xe2\x80\x99ll be getting up to:

• Develop and implement strategic sales plans to achieve business objectives
• Develop and manage sales operating budgets
• Build a best-in-class customer- centric sales teams
  
• Lead the design and implementation of a sales programmes to achieve customer acquisition and retention targets in a competitive marke
• Develop and recommend product positioning and pricing strategy to achieve business objectives and target market share
• Manage acquisition cost across all channels - direct, indirect and digital sales
• Deploy customer insights, competitor and market analysis to support the development and implement of sales plans to differentiate So Energy in a competitive market
• Product detailed Sales and Customer acquisition reports for the Senior Leadership Team (SLT)
• Direct the sales forecasting activities and set performance goals
• Develop strong relationships with our Third party representatives
• Look beyond the traditional customer acquisition streams to develop a sales strategy like no other in the market
• Work cross-functionally with the wider business including Product and Customer Operations to deliver a seamless end to end journey for the customer.

This role will be a great fit if:

• Proven B2C sales experience is essential, with knowledge of the UK energy markets a distinct advantage
• Track record in delivering successful results utilising an omni-channel sales strategy
• Understand key trends in the market
• Proven ability to build and manage successful sales teams that are consumer focussed
• Financial & commercial acumen
• Experience in developing and implementing sales strategies
• Problem solving and analytical skills
• Proven ability to motivate and lead teams
• Excellent oral and written communication skills
• Excellent knowledge of Microsoft Office packages
• Good judgement and decision making skills

Research shows that some people are less likely to apply for a role unless they are 100% qualified. Your experience, skills and passion will set you apart so tell us about your achievements, irrespective of whether they are personal or work-related, tell us about your journey, and about what you learnt. So, if this role excites you, don\xe2\x80\x99t let our role description hold you back, get applying! Want to tailor your application?

Hiring Process

• Initial Screening with a member of the Talent Team (30-minutes)

• Competency based Interview (60-minutes) Head of Product & Design & Marketing Manager

Hiring manager Interview & Presentation (60 minutes) COO & Head of Billing & Settlements
Support \xe2\x80\x93 If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best \xe2\x80\x93 please let us know so we can talk about how we can best support you and make any adjustments that may be needed.

Our Values

We look for people who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals. Clear - The energy industry can be pretty complex so we strive to provide clear communication to our customers and colleagues Honest - Transparency is key, Whether that\'s providing clear bills to our customers or trusting our staff to do the right thing. Ambitious - All of us are ambitious about the future of So Energy and what we can contribute to it. Inquisitive - We are also questioning the Status Quo to see if there is a better way to do things for our customers Caring - We care about the work we are doing, our customers and our colleagues
Sustainable - As a renewable energy company we are providing sustainable products but we also care about sustainable careers. That\'s why learning and continuous development is so important to us.

Diversity, Equity, Inclusion & Belonging

At So Energy, we\xe2\x80\x99re committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. We are a global community and we believe our unique qualities should be celebrated as they are critical to our innovation. It\xe2\x80\x99s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn\xe2\x80\x99t just an initiative at So Energy. We strive to embed it not just into our values but throughout our entire culture.