Job Description

Who we are

At Frontiers we are on a mission to make all science open, enabling the research community to develop the solutions we need to live healthy lives on a healthy planet.

Frontiers is the 3rd most-cited and 6th largest research publisher. Powered by custom-built technology, artificial intelligence, and rigorous quality standards, our research articles have been viewed more than 2.1 billion times, reflecting the power of research that is open for all.

Join the publishing revolution.

Follow the links below to learn more about our work.

/

.

About the Role

Frontiers is looking for an experienced Process Excellence Expert who is comfortable in a startup environment and all aspects of Process, Six Sigma, Lean, and BPM from setting up to operationalizing. This is a position to apply for if you are looking for a company where you can design solutions working backward from the company mission, have a track record of rolling up your sleeves, and dive into a fast-paced, ego-free environment. Process Excellence Manager will be responsible for driving the strategic process improvement initiatives for the organization. They ensure the creation and implementation of effective and efficient processes to help improve productivity, reduce costs, and drive the organization\'s competitive advantages. They will also be responsible for creating a process-focused culture and creating a training program for all employees.

Key Responsibilities

Assessing, designing, and implementing process excellence frameworks that align with business objectives.

Researching and staying up-to-date on relevant industry trends and proposing innovative solutions and industry best practices.

Conducting process analysis and identifying areas of improvement in the business.

Conducting Process Reviews documenting existing processes, identifying issues and risks, and mapping out recommendations for improvement.

Managing and supporting cross-functional project teams to address business needs utilizing Lean Six Sigma and other process improvement methodologies.

Designing and executing training to ensure business units have a consistently high standard for process implementation.

Maintaining a keen eye on delivering superior customer service while constantly looking to optimize process efficiencies and effectiveness.

Tracking and adhering to project timelines and ensuring that each project is delivered on time and meets quality standards.

Providing regular reports on project progress to stakeholders, leadership and executive committee members.

Executing on process improvement plans

Qualifications

University Degree

MBA and consultancy background preferred

At least 5+ years of experience in process improvement and project management.

Proficient in the use of Lean Six Sigma methodologies for process improvement.

Knowledgeable about process mapping tools like Visio or Lucidchart.

Experience in providing training programs and workshops to team members.

Ability to work and manage multiple projects in a fast-paced environment.

Strong analytical, strategic, problem solving, and decision-making skills.

Excellent stakeholder management, communication, and negotiation skills.

Required skills

Demonstrated experience in process excellence, process improvement, or related fields.

A proven track record of implementing successful process improvement initiatives.

Planning and organizing: the ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.

Leadership, influencing, delegation, and conflict resolution skills.

Technical and analytical skills for data processing.

Collaboration and teamwork abilities.

Integrity and dependability; critical attention to detail.

Effective communication and reporting skills.

Ability to work with tight deadlines.

Critical thinking and problem-solving abilities.

Change management and decision-making capabilities.

Leadership and influencing skills.

Budget development and management.

Persuasiveness and negotiation capabilities.

Stress tolerance and adaptability to changing situations.

Organizational management and business acumen.

What we can offer you

Benefits of working at Frontiers include:

Flexible working policy (subject to requirements, nature and location of the role)

Access to learning platforms and dedicated learning & development time

A range of wellbeing initiatives, including free online yoga classes, an employee assistance plan, access to the Headspace app and four wellbeing days on top of your annual leave allowance

Frontons can dedicate three days each year to volunteer through our volunteering partner platform, Alaya

Employee recognition platform

Apply now

Please click the \'apply\' button on this page and submit your application in English.

Please inform us if you require any special accommodations to participate fully in our recruitment experience. You can contact us at careers@frontiersin.org for any additional support.

Equal opportunity statement

Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination \xe2\x80\x93 including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With over 2000 employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.

Frontiers