Job Description

Are you looking for a new challenge? Do you want to demonstrate your skills and experience by supporting with the setup of our Outbound department? Are you keen to join a company that offers you continuous support and development to ensure you achieve your personal goals? We have the perfect position for you!

We are currently recruiting for a "Head of Outbound" to join our flagship site based in Northampton. Supporting our Toolstation contract you will be heading up the Outbound department ensuring the operational performance meets all internal business targets and clients\' expectations.

Joining us on a full-time, permanent contract, your working hours will be any 5 days from 7, covering the PM shift 14:00-22:00. This will eventually move to Monday - Friday, 12:00-20:00 however flexibility will be required.

Pay, benefits and more:

We\'re looking to offer a salary of up to \xc2\xa360,000 per annum. In addition, we offer 25 days annual leave (plus bank holidays). You\'ll have access to private healthcare, a dental plan, a workplace pension, our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you\'re comfortable with. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 55% last year!

What you\'ll do on a typical day:

• Work with the customer to identify priority areas in the business and work effectively to improve on a priority basis
• Handle customer queries and ensure the administrative functions are managed in accordance with agreed SLAs
• Identify areas of improvement within the Outbound processes and manage operational constraints in partnership with the Tool Station and GXO senior teams
• Implement effective control of resources ensuring all operational standards are maintained, following operational procedures across all shifts
• Management of the Shift Managers, to include full performance management, objective setting, absence management, appraisal process

What you need to succeed at GXO:

• Graduate level or a minimum of 5 years logistics industry experience, of which at least 2 years in line management.
• Strong team management and coaching skills, coupled with the ability to drive and implement change
• Excellent people management skills with the ability to build credible and strong professional relationships at all levels
• Experience working with internal and external customers, with the ability to influence stakeholders

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO\'s candidate privacy statement

GXO Logistics