Job Description

Role: Head of Cloud Operations

Function: CIO

Salary: \xc2\xa3Competitive plus excellent benefits package

Location: Hybrid working/Flexible across our key sites

Closing Date: 8 December 2023

At TSB, we\xe2\x80\x99re transforming the service we provide our customers, and technology will be at the forefront of that change. It\xe2\x80\x99s an exciting transformation and we\xe2\x80\x99re investing in an enhanced in-house capability to deliver it \xe2\x80\x93 so, if you\xe2\x80\x99re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking.

How you\xe2\x80\x99ll make a difference

The Head of Cloud Operations plays a critical role in the definition and realisation of operational excellence across all TSB cloud platforms and service providers. Leveraging experience in operations and awareness of cloud technology and modern operations tooling, processes, and best practice.

Managing the engineering and operation of the TSBDM cloud infrastructure and operations, you will ensure the availability, performance, and security of cloud-based systems and services, enabling us to leverage the full potential of cloud technologies.

What you\xe2\x80\x99ll bring

Strong leadership and team-building capabilities, with a passion for driving change and promoting a culture of collaboration and continuous improvement.

Proficient in managing cloud platforms such as AWS, Azure, or Google Cloud Platform.

Experience with cloud services like compute, storage, databases, networking, and security.

Strong scripting and automation skills (e.g., Python, PowerShell, Terraform).

Experience with orchestration tools (e.g., Kubernetes, Docker Swarm).

In-depth knowledge of cloud security best practices, identity management, and encryption.

Familiarity with compliance frameworks (e.g., HIPAA, GDPR, SOC 2,PCI DSS).

Proficiency with monitoring and management tools like CloudWatch, Azure Monitor, or Dynatrace ServiceNow.

Experience with log aggregation and analysis platforms (e.g., ELK stack).

Strong understanding of networking concepts, including VPCs, subnets, routing, and VPNs.

Knowledge of virtualization technologies (e.g., VMWare, Hyper-V).

What we offer in return

Hybrid and flexible working arrangements to support a healthy work/life balance.

An attractive reward and myTSB benefits package, giving you more of what matters to you.

A diverse, energising and collaborative working environment.

A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.

A career that\xe2\x80\x99s enriching and full of opportunities.

If this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More

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Inclusion matters at TSB. We want our colleagues to feel at home here, no matter their background . Diverse teams are what helps us deliver Money Confidence. For everyone, Every day.

Did our job advert catch you eye, but you don\'t meet all the requirements? Don\'t let that put you off. If you meet some of the requirements and have an open curious mindset, we\'d love to hear from you.