Role Responsibilities
To build a highly effective ICT and Business Systems team through leadership, coaching, and development, creating a culture of continuous improvement. Promoting collaborative working across the team and with other teams across the organisation, ensuring the team is scaling for the future.
Develop the organisation\'s IT vision, and through active horizon scanning provide professional advice and expertise identifying opportunities and threats giving recommendations for new technology solutions and develop mitigation strategies for future challenges.
Devise and establish IT policies and systems to support the implementation of the Trussell Trust strategic plans and that ensure compliance and security of systems and data storage.
Responsible for the annual planning and budgeting of the function and key strategic business systems development projects.
Own the projects/roadmaps/initiatives inflight with an emphasis on CRM and Network Data Capture System
Own application architecture managing data governance processes, integration, and information flows between various partner and external/internal systems.
Formulating and implementing business continuity and disaster recovery plans.
Person Specification
Experience managing ICT and business systems within a Charity with strong understanding of fundraising, finance, HR, supply chain and operation delivery business processes and systems.
Comprehensive knowledge of information systems, networks, IT/cybersecurity, operating systems, Database (incl. SQL), PC, Software as a Service (SaaS) provision and telecommunications technology & systems.
Complex project or programme management, including through cross-functional management teams to drive change.
Ability to establish credibility quickly with a range of stakeholders, with the influencing and clear communications skills to compellingly advocate to staff, and external stakeholders.
Confidence in strategic planning, leadership and people management, budget management and decision making.
Strong project planning and management skills, able to evidence ability to manage multiple initiatives, identifying conflicting demands and establishing clear priorities to meet agreed objectives.
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