Job Description

We're Michael John Guzzon, a growing haircare brand born from years of salon expertise, dedicated to creating premium products for modern hair needs. With our in-salon experience and e-commerce presence, we're ready to scale--and we're looking for a driven, creative Head of Brand & Commercial Operations to help take us there.

This role is perfect for someone young, energetic, and deeply connected to current trends in beauty, haircare, and lifestyle. You'll work directly with the founder to bring the brand vision to life, combining operational know-how with marketing savvy to drive both online and in-salon sales.

This is a hands-on, collaborative role--we're looking for someone ready to roll up their sleeves, contribute fresh ideas, and help shape the future of the brand together with the founder.

Your role will cover:

Coordinating supplier relationships, packaging updates, and product logistics Managing e-commerce: website updates, product launches, online sales growth Overseeing marketing activities: social media content planning, influencer outreach, trend spotting Supporting in-salon sales promotions and ensuring brand consistency across all touchpoints Researching market trends, competitor activity, and identifying new opportunities for growth Monitoring KPIs and reporting progress regularly to the founder
You should have:

A degree in Business, Marketing, Brand Management, or a related field 2-3 years experience in beauty, fashion, or lifestyle sectors (internships count!) A finger on the pulse of current beauty trends, social media, and influencer culture Strong organizational skills and the ability to juggle multiple projects A collaborative spirit--you'll be working side-by-side with the founder to bring the brand's vision to life
We offer:

A chance to be part of a growing brand with strong foundations and big plans Hybrid working: part remote, part in our London salon, plus external meetings Product perks and discounts Salary: 35,000 - 42,000 (depending on experience) + performance-based bonus
Bonus scheme:

Sales Growth Bonus: Earn quarterly bonuses tied to online and in-salon sales growth (e.g., hitting 10%+ sales growth targets per quarter) New Market/Partnership Bonus: Bonuses for successfully launching new partnerships or entering new sales channels (e.g., onboarding a retail partner or expanding into a new region) Marketing Performance Bonus: Bonuses linked to key marketing KPIs like social media growth, engagement, and campaign success (e.g., achieving set growth targets on Instagram/TikTok)
Job Type: Full-time

Pay: 35,000.00-43,000.00 per year

Additional pay:

Bonus scheme Performance bonus Yearly bonus
Benefits:

Company pension Employee discount Work from home
Schedule:

Monday to Friday
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in London W11 2SB