Job Description

We are currently recruiting for a Head of Housekeeper. Are you dedicated, supportive and enjoy seeing how the little things make a difference? Then the housekeeping role is a great role for you. Our homes need passionate and detailed people to help them to maintain a high level of housekeeping so that our residents feel safe and comfortable. As one of the largest healthcare providers in the UK it\xe2\x80\x99s important to us to couple great care with meaningful and enjoyable experiences.

As a Head Housekeeper you will be:

Responsible for: Overall responsibility and management of the domestic and laundry cleaning services provided to the home to ensuring the function is operating to optimum levels at all times in line with hotel standards.

Job Purpose: To create a pleasant and welcoming environment for our service users and all visitors to home.

Essential Job Functions:

The following basic and other qualifications are reflective of the types of work and commensurate with the level of education and experience indicated in this .

All offers of employment are subject to a DBS check.

Duties and Responsibilities

• Collate and prepare orders for replenishing cleaning materials and stocks for the Home authorization using approved suppliers in line with the company processes and within the agreed budgets;
• Prepare and publish team rotas in conjunction with the Home Manager to ensure adequate levels of cover, consistently delivering a high level of service throughout the home;
• Supervise and direct your team with their duties and service levels required, providing instruction and demonstration to new team members on cleaning tasks and materials;
• Carry out all cleaning duties in accordance with worksheet instructions including:
• vacuuming, carpet shampooing and washing floor areas stairs and lifts;
• cleaning toilets, baths and washbasins, providing adequate supplies of toilet rolls, soap and hand towels;
• Cleaning windows, paintwork and walls;
• Thoroughly cleaning of vacated rooms ready for re-occupation.
• Removal of rubbish and clinical waste to storage area ready for collection by the appropriate agencies;
• Understand the cleaning requirements of different surfaces and equipment and the properties of cleaning materials, to ensure the areas are well presented and maintained in good condition;
• Practice safe systems of work across the range of tasks and in particular moving and handling of loads, by assessing risk and having due regard for personal safety and the safety of residents, visitors and team members;

• Understand personal responsibilities in relation to the Health & Safety at Work Acts and fire safety and evacuation procedures and demonstrates a working knowledge of COSHH assessments applicable in own work area;
• Act in a professional and courteous manner at all times towards residents and their visitors, respecting the dignity and individuality of each resident;
• Encourage and contribute to working as a team, responding positively to colleagues and acting on all reasonable work instructions promptly;

• Advise and liaise with the management team on the supply and quality of items used to carry out tasks, ensuring the timely and appropriate ordering of replacement goods;

• Take care of items of equipment used to carry out tasks, including general cleanliness and advising on any faults and the need for maintenance or replacement;
• Responsible for the safe and tidy storage of supplies and equipment in line with your area of work;
• Take responsibility to read, understand and adhere to the company policies and procedures.

Personal Requirements

An energetic, committed yet approachable team member, the person who fulfills this role will add real value their obvious passion and commitment to both residents, families and team members alike, but will have the ability to multi-task in a high pressure environment with care and compassion.

Their talent and ability will be a reflection of the brighter kind culture and values and will help showcase the best of our organisation.

To succeed you will be:

• A team player - brighter kind is a low \xe2\x80\x98ego\xe2\x80\x99 organisation;
• Strong communicator and influence;
• Energetic and hard-working;
• Passionate about offering superior services and want to make a difference in everything that they do.

A sense of humor and positive outlook on life \xe2\x80\x93 Glass half full rather than half empty is key!

We offer you a great range of benefits, which include:

• Competitive salary
• Various shifts available including working 3 days on and 4 days off
• Free meals
• Access to excellent training
• Career development opportunities
• Discounts and benefits suited to your lifestyle
• Free onsite parking
• Free uniform
• NEST work place pension contributions
• Long service awards

Location:

Kingston, Kingston-upon-Thames

Kingston Care Home is a superb care home adjacent to Norbiton train station in the bustling southwest London borough of Kingston upon Thames. The home is directly opposite Kingston Hospital.

The home provides nursing, residential, respite, and palliative care for older people who are physically frail and older people.

Four Seasons Health Care