Job Description

Is wellbeing, sport and fitness your thing? Then you are just what we are looking for!

These newly created roles will focus on coordinating and delivering a high-quality gym experience for our customers by creating a professional, welcoming and inclusive environment for people to thrive.

This is an exciting opportunity for you to be part of a new team providing a friendly point of contact and delivering advice and education to our customers to ensure safe and appropriate use of equipment.

WHAT IS INVOLVED?

You will act as the facilitator and advocate for fitness and wellbeing services within our gym environment making sure that the gym programme is delivered to a high quality. You will be proactive and committed to customer experience, inspiring and motivating customers of all ages and abilities to attend and achieve their individual goals. Responsibilities include;

• Carry out fitness appointments, assessments, including the delivery of wellbeing intervention areas of work, prescribing health and fitness programmes and supporting the wider wellbeing agenda
• To assist in any development, promotion or organisation of events or activities and help meet and monitor performance targets and outcomes
• Support staff training on subjects such as; sales strategies, processes, marketing and promotion campaigns, wellbeing and customer care standards

WHAT WILL YOU NEED?

• NVQ Level 2 Gym Instructor qualification
• NVQ Level 3 or equivalent in an appropriate area or a willingness to work towards

You will also need:

• Relevant experience within a Gym and fitness class environment
• Experience of working in a sales environment and working to performance targets
• Fundamental knowledge of health and safety practices
• An understanding and commitment to excellent customer service

The successful applicants for these posts will be required to apply for Disclosure and Barring Service Enhanced Disclosure.

Take a look at the person specification for the full criteria.

BENEFITS AND REWARDS

We want to be sure that every member of staff feels valued and rewarded for their individual contribution and believe we\'ve got everything you would expect from a large organisation.

We offer:

• Competitive salaries, with opportunity for incremental annual increases until you reach the top of your pay scale.
• Current holiday entitlement of 27 days per year, rising to 32 days after five years continuous local government service (this is pro-rata to hours/weeks worked for a full year of continuous employment).
• Attractive pension scheme.
• Wellbeing support.
• Access to ongoing training and development.

Benefits and rewards are subject to individual terms and conditions.

If you would like to know more about our rewards and benefits package, please follow the link:

IS THIS ROLE FOR YOU?

We encourage you to contact James Tindale at to arrange an informal chat about the role.

HOW TO APPLY

Apply on-line via the North East Jobs portal or for further assistance contact the Payroll and Employee Services Team via email

In line with the County Council\'s Recruitment and Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.

Please use the \'Person Specification\' section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.

INTERVIEWS
Interviews are expected to be held week commencing 16th October 2023.

PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.

Durham County Council