Job Description

Role: Grant Manager and Project Administrator

Location: UK Flexible (hybrid/remote working)

Role ID: 2023 - 2062

Our vision is to create a safe and sustainable world.

Working here

You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.

We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.

Work life balance

We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We\'re happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential.

The Role

We have an opportunity for an experienced administrator to support a range of exciting agricultural programmes. Our team of project managers and technical experts deliver advisory services on behalf of government. We deliver integrated programmes which incorporate project management, marketing, helpline delivery, grant dispersal and in-depth knowledge and understanding of the farming sector. The team has recently won a number of exciting, high profile contracts and we are growing our team to support delivery and further expansion.

You will work under the guidance of experienced project managers and be part of a supportive team. We will provide mentoring support and ongoing personal development to ensure you settle into the Company and have the opportunity to progress.

Key Responsibilities

The ideal candidate will be prepared to take on a wide range of duties in support of project managers, clients and other stakeholders. These will include:

• Supporting the administration of one of the Scottish Farming Advice Service (SFAS) grant streams. Receiving applications, verifying eligibility and managing communication with applicants through the process. This task includes establishing and maintaining grant folders on the network, creating and updating records on the CRM database and managing correspondence. Full training and documentation of task processes will be provided
• Working with colleagues to provide support who engage with Ricardo through our delivery of the English Farming Advice Service, Scottish Farm Advisory Service and Defra\xe2\x80\x99s Future Farm Resilience Fund - both telephone and email support.
• Supporting the general administration of agriculture projects, this may involve organizing events (venue bookings and delegate administration), liaising with advisers, chasing down paperwork from subcontractors, or farmers.

Key Competencies and Experience

• Previous administration experience
• Have excellent professional telephone and email communication skills, previous helpline / telephone experience will be an advantage, but is not essential as full training will be given
• Strong organisational skills, with the ability to plan and prioritise a varied workload, balancing the needs of several projects
• Proven ability to take ownership of tasks
• Experience of using Customer Relationship Management databases (CRMs) is desired.
• Have an excellent working knowledge of the Microsoft Office suite of applications, in particular Word, Excel and PowerPoint
• Be a proven completer-finisher with the ability to plan and prioritise a range of tasks and work effectively unsupervised
• Be able to build effective working relationships at all levels across the business; and
• Have a flexible approach to working activities.

Skills & Behaviours

• Accuracy and attention to detail are vital.
• A flexible approach \xe2\x80\x93 able to see where help is needed and support colleagues as necessary.
• Be comfortable juggling a variety of tasks in a sometimes fast-paced operational environment.
• Strong problem solving and creative thinking skills.
• Calm under pressure.
• Excellent listening, written and verbal communication skills.
• A team player.
• Able to work with a wide range of stakeholders both inside and outside of the organisation, and build effective working relationships at all levels.
• Keen to learn new systems and processes.
• Able to suggest improvements to systems and processes to improve efficiency.

Benefits

We want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health.

Our core benefits include 25 days\' annual leave, plus 8 flexible bank holidays, a competitive company pension scheme, life assurance and professional subscriptions reimbursement. We also offer a wide range of flexible benefits to suit your lifestyle.

Next steps

Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.

Ricardo is a Disability confident employer please advise the recruitment team via if you require any adjustments to support you throughout the recruitment process.

Ricardo