Job Description

Golf Sales Manager

ABOUT US:

Situated on the shores of Loch Lomond, Scotland\'s breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.

Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.

The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.

THE ROLE:

Under the guidance of the Director of Golf, you will be responsible for working within the Golf Operations department and in close liaison with our sales teams to provide exceptional service, maintain high standards, maximise client satisfaction and hotel profitability.

The key responsibilities of the position will be:

• Achieving targets set for each month/year
• Converting a min of 50% year on year repeat bookings
• Executing marketing plans
• Daily update of Delphi adding all daily activity
• Group golf pace reports
• 1-31 day plan updated monthly to set yourself goals
• Targeting new business on the road and via appointment at the club
• Attending networking days both at and away from the club
• Training the golf sales exec and monitoring performance
• Business sheets and business sheet meetings
• Weekly reporting to RGM, HOG and Cameron Club GM
• Group golf contracts
• Linking golf events with the hotel to ensure smooth running
• Networking days to build new contacts
• Office Health & Safety, achieve company standard of 90% in audits
• Club 59 performance and training of both yourself and sales exec

WHO WE ARE LOOKING FOR:

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don\'t have a \'typical\' employee, there are some specific qualities or traits we look for.

• People who want to achieve great things - your interest in us suggests you have the ambition, drive, and determination to meet challenges head on.
• People who are naturally friendly - who genuinely care about our guests and the service they receive.
• People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
• People who show the same level of care for their team, as our guests - It\'s about supporting our colleagues to be the best they can be and to do the best job they can.
• People who will respect and protect the magical place we work in - it\'s up to all of us to look after our environment and never take it for granted.

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

• HND/Degree in business/marketing/hospitality or equivalent experience
• Current/recent experience of working in sales within a similar environment and knowledge of Golf essential
• Excellent communication skills with the ability to present complex matters both verbally and in writing
• Strong IT skills with knowledge of Office software including Word, Excel, and PowerPoint - experience of Delphi an advantage
• UK Driving Licence due to the spread out nature of the business and the need to be where clients are on resort

WHAT\'S IN IT FOR YOU?

Here\'s what to expect when you work as part of our team:

• Free meals when on duty, in our team cafes
• Pension scheme and Wagestream financial services
• Long service awards involving recognition with high street shopping vouchers and overnight stays
• Enhanced holidays with long service
• Free Leisure Club Membership, with friends and family discounts
• Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
• On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
• Lifeworks App - lots of discounts on everyday purchases, with brand that you love
• Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers
• Free parking
• At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.

We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there\'s also the wider Loch Lomond and Trossachs National Park on your doorstep - just waiting to be explored in your free time.

Cameron House