Job Description

Reporting to the Director of Golf and Estates, an exciting role of Club Operations Manager has become available at Marriott Hanbury Manor. The role will deliver the smooth and efficient running of the Golf Club operation.This role would be suited to someone with a minimum of one year's experience in a manager or assistant manager role in either Hospitality, Sales, Retail, Golf or Leisure functions. The candidate will be looking for a new challenge at a championship golf venue, that currently holds a 59 Club Gold Flag award for customer service.Key responsibilities:

• Members and Guests satisfaction
• Events coordination
• Bookings management
• Retail experience
• Locker room experience
• Conducting human resources activities
• Leadership of the golf operations team
• Exceptional customer service delivery

The role will also provide additional leadership support and open communication channels to the club house F&B teams and golf day events team. This role will give the successful candidate a great opportunity to develop transferable skills within a Golf Club management environment for future roles within the industry.Management competencies:

• Leadership
• Managing Execution
• Building Relationships
• Generating Talent and Organizational Capability
• Learning and Applying Professional Expertise

Full available.About the PropertyWith its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression on all who visit. Marriott International the world's largest hotel company with more than 500 global locations and 600,000 associates worldwide, is redefining the art of hosting. The club and hotel deliver services to many different types of business, leisure guests, sports teams and a club membership of almost 1000 members. The golf course has hosted 9 professional golf tournaments over the years and the property has welcomed many international sports teams to the location.WHAT WE CAN OFFER YOU

• Full time, permanent role (include weekend work)
• Private Medical insurance
• Bonus potential
• Pension scheme
• 23 days holiday (pro rata), increasing after each year of service and bank holidays.
• 50% discount on Food & Beverage
• 30% discount on Golf & Spa retail products
• Access to Leisure Club
• Monthly/yearly recognition schemes
• Training both internally and externally with professional learning and development opportunities
• Worldwide career opportunities within Marriott hotels
• Discounted associate room rates for you, but also your family and friends
• Free meals while on duty and
• Free uniform
• Free car parking
• Play Golf for free and preferential rates for family & friends.
• Cycle to work scheme.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of xe2x80x9cWonderful Hospitality. Always.xe2x80x9d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatmentxe2x84xa2. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,xe2x80x8b begin your purpose, belong to an amazing globalxe2x80x8b team, and become the best version of you.

Marriott Hotels & Resorts