Job Description

Job Purpose

To create memorable experiences for all members and their invited guests throughout all aspects of the golf operation.

About Us

An exclusive club for members and their personal guests to enjoy the inspiring estate on which Bearwood Lakes stands. Magnificent in its natural beauty, the course is an oasis of peace, calm and tranquillity and an escape from everyday life.

Set amidst 200 acres of beautiful Berkshire countryside, the course at Bearwood Lakes is maintained with exceptional craftsmanship and unparalleled attention to detail, providing world class playing surfaces.

Key Duties & Responsibilities:

Maintain the bag store, preparing members clubs and equipment for play. Offer a courteous welcome to members as they arrive to the club and assist guests with directions to the relevant departments. Monitor and maintain the practice facilities, always ensuring 5 presentation.
Collect, wash and prepare the golf balls throughout the day. Complete starter duties when necessary, ensuring all members and guests are updated with the relevant daily information. Respond to on course player needs and monitor pace of play. Keep the buggy staging area in a neat and orderly fashion. Prepare buggies for play, ensuring they are cleaned, polished and topped up with giveaways. Maintain accurate records of golfers renting clubs, service the customer who is renting golf clubs and clean rental clubs upon return. Liaising with the Professional shop regarding any hire item requests/payments. To check and maintain the locker rooms on a regular basis and carry out duties in the shoe store. To assist any areas in golf that may need support during busy spells. Clean, log and store member equipment following play. Executes additional ad-hoc tasks to meet the business objectives of the department. To maintain standards and consistency of delivery of service as directed and in accordance to the policies and procedures set by the department. Uphold a 5 star appearance in accordance with company guidelines. Adhere to all Health & Safety regulations and Club policies.

Candidate Profile

Experience

Previous experience in the golf industry is welcomed

Skills and Knowledge

Ability to demonstrate exceptional levels of member service Flexible approach to working individually and as part of a team Being adaptable to the changing environment and requirements of the job throughout the year

Education or Certification

PGA desirable but not essential

What we offer:

A competitive salary 28 Days Holiday (inclusive of Bank Holidays) Workplace Pension Scheme Training and career opportunities (Including PGA Training) Additional job specific training courses can be subsidised by Bearwood Lakes Uniform will be provided Staff Meals are provided on duty, staff discount of up to 40% is available on F&B outside of contracted hours Playing privileges on the golf course & practice facility Ride to Work Scheme
Job Types: Full-time, Permanent

Work Location: In person

Application deadline: 09/05/2025