Job Description

Global Commercial Operations Director, GPS, Specialty Care

As a Commercial Operations Director, you will play a key role and will be a member of the GSK Global Pharma, Specialty & Primary Care Therapy Business Unit. The role reports directly into the Director, Strategy & Operations and will ideally be based in London, UK.

Specialty Care is a driver of future GSK growth. GPS comprises the global commercial team \xe2\x80\x93 and the role of GPS is to set the direction and ambition for our medicines, define the future treatment landscape and ensure the unmet needs of patients are met. The role of the Operations Director, GPS \xe2\x80\x93 Specialty Care is to identify and drive opportunities to accelerate GPS. This includes strategic planning, performance reporting, and governance readiness which are critical deliverables and milestones to set the future direction for the business. In addition, this role will be accountable for driving a clear ambitious congress strategy which is a critical platform for how GSK Specialty Care is represented externally, with both customers, payers and patients.

Key responsibilities:

• Responsible for strategic planning process and content across all major assets at all stages of the product life cycle \xe2\x80\x93 drive continuous improvement, ambition, and maximise the value of key assets. This includes plan creation, marketing excellence and strategic thinking. Working with COEs and external suppliers as needed to drive quality of outcome.
• Lead performance reporting to include MPRs, and involvement in QBRs. Proactively identify areas for improvement or best practice for sharing/standardisation to enhance performance across GPS.
• Drive governance readiness \xe2\x80\x93 ensure appropriate governance is in place for major assets, working with the cross-functional team to ensure timeliness of review, with appropriate tracking and monitoring.
• Define and deliver a clear and robust Congress Strategy to maximise the presence of GSK and Specialty Care at major congresses. This will require working with assets both in Specialty Care GPS and beyond (i.e. Gen Meds and vaccines) and setting a clear strategy, compelling narrative and maximising the external presence of GSK at these critical events.
• Be a thought partner to the Specialty Care Director of Strategy & Operations, proactively raising improvement potential and autonomously designing and executing projects to drive performance and efficiency.
• Run strategic projects to improve commercial and/or operational performance.

Why you?

Basic qualifications:

• Advanced Degree in Commercial Operations, Programme & Change Management. MBA is desirable.
• Deep commercial leadership experience e.g. marketing director or BU Head, strategy lead, commercial operations, project management or related areas.
• Experience in leading strategy implementation and change.
• High personal impact and credibility at senior LT level.
• Strong people agility, influencing skills and diplomacy.
• Demonstrable evidence of multi-cultural sensitivity is an asset. Capable of working across boundaries and functional areas.
• High resilience.
• Creative in problem solving.
• Strong business experience & demonstrated ability at making complex initiatives happen (e.g. complex project management).
• Commercial decision making and wining execution.
• Effective communication, including presentation skills.
• Highly developed interpersonal networking skill at all levels.
• Excellent analytical skill.
• Strategic thinker \xe2\x80\x93 ability to connect different elements together.
• Fluent in English.

Preferred Qualifications:

• Line management experience preferred.
• Management consulting experience would be beneficial.
• Previous regional/global function and experience in major organization are preferred.
• Mindset: Resilience, Passion to drive and improve, Able to connect the dots, comfortable with ambiguity.
• Credible externally as the \xe2\x80\x9cface of GSK\xe2\x80\x9d.
• Willingness to travel if needed.

Why Us?

GSK is a global biopharma company with a special purpose \xe2\x80\x93 to unite science, technology and talent to get ahead of disease together \xe2\x80\x93 so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns \xe2\x80\x93 as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it\xe2\x80\x99s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We\xe2\x80\x99re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or 0808 234 4391. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels

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