Job Description

Acorn by Synergie is currently recruiting for a General Practice Manager

Job duties:

• Responsibility for a portfolio of clients across a range of industry sectors, including sole-traders, partnerships and limited companies.

• This role will be reporting directly to the Partners of the Firm and you will have the opportunity to take a lead role in developing the portfolio.

• You will be responsible for the financial management of the portfolio to include, recovery rates, billing, debt and WIP management.

• You are responsible for ensuring that the clients in your portfolio receive the best possible client experience. You need to ensure the staff under your responsibility are mentored, developed, and helped to thrive.

• To be an ambassador of the firm\'s values.

Key Responsibilities:

• Dealing with the completion / reviewing of annual accounts and tax computations, for a varied portfolio of clients
• Ensuring that all accounts & tax returns are filed with the relevant authorities on time
• Ensuring that clients accounting records are maintained accurately throughout the year and be able to provide management figures as required
• Attending client meetings & creating your own relationships so that clients naturally default to the manager for communication
• Being confident in the use of the latest software & being able to discuss with & recommend to clients
• Understanding and adhering to our internal software and procedures
• To promote and ensure best practice is followed for all compliance matters.
• Assisting in the completion/review of quarterly VAT returns & filing at HMRC in line with making tax digital
• To proactively deal with client queries
• Drafting correspondence for clients; liaising with HMRC, by telephone and email
• Helping to oversee the day-to-day management of a department, including assigning work to staff members based on their knowledge and capabilities and helping with the development of junior members of the team
• Attendance at networking events and identifying opportunities to sell additional services to existing clients & prospective new clients
• A willingness to contribute or manage internal projects that may not be directly related to the portfolio management
• To effectively manage the financial aspects of the portfolio
• To have a collaborative approach with your department and the rest of the firm

Key Skills and Competencies:

• A high degree of personal motivation, organisational skills and the ability to manage your own workload
• Flexibility and approachability under pressure
• You must be proactive, tenacious and show initiative at all times
• Excellent attention to detail and a high degree of accuracy
• The ability to communicate confidently, clearly and effectively at all levels including ensuring the partner is aware of any client issues
• The ability to work closely with other members of the team and management team
• A learning mind-set with the ability to receive feedback to implement corrective advice ensuring achievement of key objectives and service delivery to clients
• A high level of professionalism to deliver client service excellence
• The ability to build excellent relationships with all colleagues through role model behaviour in line with the Firm\'s culture and strategic objectives
• The ability to multitask and meet deadlines when required
• Effective delegation and time management
• To understand when it is necessary to escalate either technical or client experience issues to the partner or support specialists

Key Knowledge, Skills & Behaviours:

• Planning and organisation
• Self-motivation
• Flexibility and adaptability
• Excellent client service
• Familiarity with the Milsted Langdon IT systems
• Familiarity and an understanding of the relevant statutory compliance issues affecting the Firm including, GDPR, Money Laundering and the Health and Safety at Work Act
• Professional, personable, presentable and punctual
• Good technical knowledge of accounts preparation and tax compliance
• Familiarisation with personal and business tax regulations, plus VAT and PAYE
• Supervisory experience of accounts staff
• Full driving licence, plus unrestricted access to a car
• Organised, accurate, and able to plan the use of time efficiently
• Strong interpersonal skills in dealing with both clients, team members and colleagues
• Excellent communication skills

Qualifications:

• Preferred ACA / ACCA qualified
• Adequate practice experience

Acorn by Synergie acts as an employment agency for permanent recruitment.

Acorn Recruitment