General Manager
Job Description
Are you an experienced Retail Manager looking for a new and exciting position?
Do you have keen eye for opportunity and great commercial acumen?
Are you passionate about the delivery of an exceptional customer experience?
Are you people, sales and customer focused?
We have recently opened the doors to our newly expanded showroom in York, and we are looking for an experienced General Manager to join us!
An inspiring and passionate Manager you will be an ambassador for the brands, Mappin & Webb and the Watches of Switzerland Group. You will ensure that processes and procedures are maintained and reviewed to ensure a streamlined, customer focused approach. Guiding, motivating and developing your team you will be strategic and change orientated and drive this in a consistent manner.
You will have accountability in the following areas:
- Guiding, coaching and motivating your teams to maximise sales and ensure efficiency at all times
- Ensuring delivery of an exceptional customer experience within a luxury environment
- Clienteling, networking and events
- Analysing and reporting sales data
- Competitor analysis
- Recruitment, performance management and training
- Communicating business and brand initiatives and following up on any actions
- Store compliance
Mappin & Webb has been a cornerstone of English high society for over 240 years, and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch and currently holds appointments as \'Jewellers, Goldsmiths and Silversmiths\' to Her Majesty The Queen and \'Silversmiths\' to His Royal Highness The Prince of Wales. Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches, to elegant silverware, glassware and bespoke lifestyle accessories.
Rewards
Here at Mappin & Webb alongside a competitive salary our benefits also include sales related commission and staff discount. We have a dedicated internal training and development programme to nurture you through your career and make the most of your talent. Opportunities are endless!
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Job Detail
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Job IdJD3003945
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationYork, United Kingdom
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EducationNot mentioned