Job Description

General Manager at Kanada-Ya Carnaby

Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 6 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights.

Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for.

Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike.

We are looking for an experienced General Manager to lead our wonderful team at this exciting, established restaurant. Staff development will be a core part of this role, we strive to get the best from (and provide the best to) our team and to create and foster genuine career opportunities for all.

Pay & Benefits:

Starting pay up to 40,000 depending on experience.

Annual bonus based on K.P.I.s being met.

1000 annual computer allowance.

48 hour working week.

Private Healthcare scheme for you and your children.

Staff discounts.

Training and opportunities of career progression.

Free team meals whilst on shift.

25 days holiday (including Bank Holidays).

Closed on Christmas Day and New Year's Day.

Optional pension scheme.

General Duties:

Oversee all aspects of the restaurant's operations, including food production, customer service, and staff management.

Develop and implement strategies to achieve business goals and increase profitability.

Ensure compliance with all health and safety regulations and maintain high standards of food safety.

Manage inventory, order supplies, and control costs to maximise profitability.

Train and supervise staff members, providing guidance and support to ensure excellent customer service.

Create and maintain a positive work environment, fostering teamwork and employee development.

Handle customer complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of all parties involved.

Ensure consistent quality of food preparation and service.

Monitor customer feedback and reviews, making necessary adjustments to improve overall guest satisfaction.

Person Specification:

Ideally 4+ years' experience in a similar role. No experience in Japanese dining is required as we will give you all the training you need.

Strong leadership skills with the ability to effectively manage a diverse team.

Excellent communication and interpersonal skills to interact with customers, employees, and suppliers.

In-depth knowledge of food safety regulations and best practices in food preparation.

Proven track record of achieving business targets and driving revenue growth.

Ability to work in a fast-paced environment while maintaining attention to detail.

Flexibility to work evenings, weekends, and holidays as required.

Technical prowess - knowledge of Lightspeed and MarketMan systems is an advantage.

Job Type: Full-time

Pay: Up to 40,000.00 per year

Additional pay:

Performance bonus Tips
Benefits:

Company pension Discounted or free food Employee discount Health & wellbeing programme Private dental insurance Private medical insurance Store discount UK visa sponsorship
Schedule:

10 hour shift 12 hour shift 8 hour shift
Experience:

Restaurant management: 1 year (preferred)
Work Location: In person