Job Description

General Manager Job description

We are seeking a Head of Business to join our Volkswagen division and manage our Aylesbury dealership. This role will see you lead day to day operations across the site including full accountability for dealership financial performance and line management of the dealership leadership teams.

Reporting to the Franchise Director this role is offered on a full-time, permanent basis, and offers the right candidate a chance to join a successful group with high employee engagement.

We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed. These include:

\xc2\xb7 25 days annual leave (not including Bank Holidays) increasing with length of service

\xc2\xb7 Colleague referral fee up to \xc2\xa32,000

\xc2\xb7 Discounted Car Purchase Scheme & Colleague Car Benefit Offers

\xc2\xb7 Discounted Service / Parts / Bodyshop services

\xc2\xb7 Training and Continual Self-Development

\xc2\xb7 Free Eye Care Vouchers

\xc2\xb7 Cycle To Work Scheme

\xc2\xb7 Pension Scheme

\xc2\xb7 Employee wellbeing services

\xc2\xb7 Free life assurance equivalent to twice your salary

\xc2\xb7 Loyalty, Above & Beyond and Long Service Awards

\xc2\xb7 Discounted Shopping Portal

What are the key accountabilities?

As a Head of Business, you will have overall accountability for people and financial performance for the dealership. With support from your Franchise Director and corporate support functions, you will:

• Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced
• Drive a high performance culture, ensuring performance is rewarded and underperformance is managed
• Oversee the sales and aftersales divisions, ensuring performance meets or exceeds budget
• Set financial and growth objectives for each department, and plan accordingly to ensure profit and product targets are met
• Accurately finalise dealership reporting, in line with group reporting frameworks
• Develop and roll out dealership marketing and publicity strategies to support objectives
• Support the dealerships to consistently achieve high levels of customer satisfaction
• Ensure dealership activities are conducted in line with Marshall Motor Group, manufacturer and regulatory requirements

Do I need experience?

Given the nature of this role, it is preferred that you have previous experience at a Head of Business/Dealer Principal/General Manager level. Manufacturer experience with Volkswagen or the VAG Group would be beneficial, but isn\xe2\x80\x99t essential to the success of this role. In addition to your previous experience, we are seeking individuals who display the following attributes:

• Strong leadership skills with the ability to lead and motivate a large and diverse team
• A professional and calm approach with strong stakeholder management skills to manage internal and external stakeholders
• Strong analytical and problem solving skills, with the ability to foresee potential barriers
• A commitment to the Marshall Values of People, Customers, Integrity and Innovation

We operate 159 franchise dealerships representing 25 manufacturer car, van, truck and bike brands across 37 counties in England and Wales.

We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company.

Marshall Motor Group