Job Description

About the Role:

We're offering an exciting opportunity for someone who thrives in a

hands-on role

and wants to be part of an

expanding business

. This is a diverse and rewarding position combining

bookkeeping

,

operations support

, and

customer service

.

You'll play a key part in the day-to-day running of the business--managing the books, placing supplier orders, coordinating staff schedules, and more. If you're someone who enjoys variety, takes initiative, and is

highly organised

, we want to hear from you.

Key Responsibilities:Bookkeeping & Accounts:

Maintain accurate financial records using

QuickBooks

Handle invoicing, payments, and bank reconciliations Prepare and submit

VAT returns

Assist with

year-end accounts

and liaise with accountants Track expenses and monitor cash flow

Operations & Admin:

Place supplier orders

and monitor stock for our refill shop Manage

staff timesheets and rota planning

Update product prices

and ensure accurate system records General admin support, document management, and reporting

Customer Service (Holiday Cover):

Provide friendly and efficient customer support during staff holidays Handle in-store and phone/email inquiries Support order processing and resolve any customer issues

Key Skills & Qualifications:Essential:

Strong

QuickBooks

knowledge and proven bookkeeping experience Experience with

VAT returns

and

year-end accounts

Excellent

organisation skills

and attention to detail Able to manage multiple tasks and deadlines independently Strong communication and interpersonal skills Comfortable using Microsoft Office (especially Excel)

Desirable:

Bookkeeping qualification (e.g. AAT, IAB, ICB, or equivalent) Experience in retail or shop admin Knowledge of stock control or supplier ordering Familiarity with payroll or basic HR functions

Why Join Us?

Be part of a

growing, values-driven business

Work in a

varied, hands-on role

with real impact Friendly and supportive team environment Staff discounts and flexibility where possible
Job Type: Full-time

Pay: From 12.75 per hour

Expected hours: 37.5 per week

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Application question(s):

How many years experience do you have working with Quickbooks? Please do not apply if you have no Quickbooks experience.
Work Location: In person

Application deadline: 16/05/2025
Reference ID: Full-Time Bookkeeper & Operations Assistant (Multi-Role)