Job Description

Job description

The Jaq. Group is a fast-moving company which has experienced considerable growth over the last year. The Supervisor will be responsible for overseeing and coordinating the efficient and timely delivery of goods to the customers in our Fulfilment business. This role involves managing a team of Fulfilment operatives and ensuring that all operational activities run smoothly. The position requires strong leadership, organisational, and problem-solving skills to ensure a seamless operation.

Please note that the standard hours of work are Monday to Friday, 8:00 AM to 4:00 PM, with a rotating Saturday shift required once every four weeks.

Key tasks will include but are not limited to:

Co-ordinate, encourage and support all operatives to maximise productivity and meet order targets following management's instructions Prioritise tasks and assign to the team ensuring an adequate distribution of workload Oversee the daily despatch operations, ensuring all deliveries are scheduled and executed in a timely manner Monitor despatching software and systems to efficiently manage and track delivery pick up timings Prioritise urgent orders and allocate resources appropriately to meet customer demand Monitor compliance ensuring that products and processes comply with relevant industry standards, postal regulations, and company procedures Conduct regular spot checks on selected orders to proactively identify any errors or discrepancies before they are dispatched to customers to ensure company profits are maximised. Completing relevant paperwork accurately and in a timely manner Take part in the training of new staff members within your team Monitor productivity of staff members along with conducting regular performance evaluations and offer feedback to team members Assisting with rotas and performance reviews when necessary Monitor inventory and shipment transactions for accuracy Liaise with and effectively communicate with various departments especially the Customer Service team in regards to order updates, schddules, change of details etc Ensure inventory and storage areas are clean and maintained well Daily communication with the Warehouse Managers and report any deviation of plans and eslate any issues Assist with printing orders and making amendments / investigations where necessary and delegating the workload Implement and promote health and safety regulations within the workplace and ensure the team wear appropriate PPE at all times Be fully flexible to assist in other departments according to the needs of the business Undertake any other duties as required, that are within the competence of the post.

General

Ensure that you treat those with whom they come into contact in a courteous and respectful manner in accordance with the Dignity at Work Procedure. You are required to adhere to and promote the Equal Opportunities Policy throughout the course of your employment. You must maintain high standards of personal accountability. You must co-operate with others on health and safety policies and procedures. You must comply with the no smoking policy.

General

Ensure that you treat those with whom they come into contact in a courteous and respectful manner in accordance with the Dignity at Work Procedure. You are required to adhere to and promote the Equal Opportunities Policy throughout the course of your employment. You must maintain high standards of personal accountability. You must co-operate with others on health and safety policies and procedures. You must comply with the no smoking policy.

Jaq. Group is committed to equality of opportunity and to selection on merit. Applicants will be subject to AccessNI checks.

Job Types: Full-time, Permanent

Pay: Up to 32,000.00 per year

Benefits:

On-site parking
Experience:

Warehouse/Fulfilment: 2 years (required) Supervisory: 1 year (required)
Work Location: In person

Reference ID: FS0425