Job Description

Are you an extraordinary talent with a passion for ensuring that guest has an amazing stay within the hotel? Then join us at ibis Cambridge!

We are looking for a Front Office Shift Leader to join the team at ibis Cambridge Central Station hotel.

Why Work For Us?

We are part of one of the world\'s leading hospitality brands - Accor which means our employees will be part of an international group of hospitality professionals working in a world class environment. All around the world, our 250,000 employees give every day the best of themselves by daring to go further, by enriching their diversity, by developing and growing. By dreaming big for their future.

Create your own career:

In ibis Cambridge we believe that our talents are our most valuable asset and we treat them as such! Every hotel can sell the product, we sell the experience!

What will you be doing as a Front Office Shift Leader?

Looking after the guests and ensuring they have an incredible experience with us

Coaching & Training the Team members

Duty Manager shifts

Welcoming guests with check in and saying good bye with check outs

Handling any guest complaints

Reservations inquiries

Work Experience

What are we looking for?

Personality ESSENTIAL, Experience essential in Reception

Fast on your feet, quick to make friends

Big on Smiles, Massive on quality

If this is YOU and you want more details then get in touch!

We are looking to fill this role as soon as possible and we aim to respond within 5 days

If you are successful you will be invited for an interview followed by a trial shift

Benefits

What\'s in it for You?

Working with a fabulous team that are at the heart of the hotel. Being able to be creative with ways to delight and surprise the guests during their stay with us and make the guests stay incredible and unforgettable.

Your Benefits Include:

Attractive Bonus Scheme

Pension Scheme

A Discount Card to be used in Accor Hotels Worldwide

Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)

Training & Development

Additional holidays with service

International Development Opportunities

And more: recommend a friend scheme; Employee Advisory Service; Childcare Vouchers;

Accor