Job Description

Are you a people person with exceptional customer service skills? We have the perfect role for you at 1GYM!

Key Responsibilities:

- Become the friendly face and first point of contact for all our members and guests
- Efficiently address membership and sales enquiries, ensuring the best service
- Assist members with the setup and troubleshooting of our in-house App
- Safely guide members on equipment basics and uphold our gym policies
- Prepare and serve delicious hot & cold beverages and meals
- Keep our lounge and kitchen areas in top-notch cleanliness
- Restock our shop and coffee bar, ensuring no one misses out on our offerings
- Provide knowledgeable guidance on our shop products
- Efficiently process sales and handle transactions
- Collaborate with the team to smoothly open and close the gym

Essential Skills:

- Team spirit in a fast-paced environment
- A proactive approach, always looking for growth and improvement opportunities
- Stellar interpersonal skills
- Numeracy and literacy competence
- Flexible availability: mornings, afternoons, and weekends
- Experience in hospitality is a plus, but not mandatory

Why Join Us?

-

FREE Gym Membership to keep you fit and active
- Exclusive discounts on our range of products
- Generous Holiday Allowance (Pro-Rata)
- Continual learning through in-house training
- Real opportunities for career growth in the fitness and wellbeing sector

-If you are a Level 2 instructor or a Personal Trainer we will have unique opportunities for you !

Job Types: Full-time, Permanent

Pay: 12.21-13.98 per hour

Additional pay:

Commission pay Performance bonus
Benefits:

Discounted or free food Employee discount Free fitness classes Gym membership On-site gym On-site parking Sick pay Store discount
Schedule:

8 hour shift
Ability to commute/relocate:

Newport, NP19 4PT: reliably commute or plan to relocate before starting work (preferred)
Experience:

customer service: 1 year (preferred)
Language:

english (preferred)
Work Location: In person

Reference ID: Customer service, cafe/gym assistant