Job Description

Location - The Merchant


Front of House Team Leader


We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Merchant.


Can you...


Work alongside the management team to bring our shared vision to life. Help maintain smooth operations and consistency. Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us...


Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it's top-notch sports screenings, quiz nights, or DJs keeping the party going, there's always something happening. At most of our pubs, you'll find proper pub grub - with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we've got it nailed. We serve up real value, a great atmosphere, and a pub experience that's worth every penny. The Merchant is a very busy food pub in the centre of Cannock, positioned on the market place, and is a fantastic spot for shoppers looking for a place to eat and drink. We are well known in the community for our food offer and are famous for our great breakfasts.


What's in it for you?


Reward Card via the MiXR App - 25% off food and drink for you and ALL your friends across our Managed Pubs Stonegate Xtra Rewards - Online benefits portal offering discounts across the High Street and other retailers for Team Leaders VIP entry to our Pubs and Bars Stonegate Hotel Discounts Flexible working David Lloyd Corporate Discount Rates Vitality Healthcare Discounted Dental Insurance Wagestream - Early access to your earned wages Award winning development programmes
To be considered for the Front of House Team Leader position at The Merchant you must be 18 or over as the roles involves the sale of alcohol.


At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk


If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Merchant directly.