Job Description

Job Title:

Full-Time Front of House Receptionist - Private Dentistry

Location:

Ringway Dental, Manchester

About Us:

Ringway Dental is one of Manchester's fastest-growing private dental practices. We pride ourselves on delivering exceptional patient care in a modern, welcoming environment. Our state-of-the-art facility is equipped with the latest technology, and we're passionate about creating confident, natural smiles that leave a lasting impression.

As we continue to grow, we're looking for a professional and enthusiastic

Front of House Receptionist

to join our friendly and dynamic team.

About the Role:

As the first point of contact for patients, you'll play a crucial role in shaping their experience. We're looking for someone with excellent communication skills, a calm and organised approach, and a genuine passion for helping people. This is a full-time, patient-facing position at our modern, fully private practice.

Key Duties and Responsibilities:

Meet and greet patients in a warm and professional manner Answer and manage incoming phone calls and patient enquiries Book, reschedule, and manage appointments using dental software Take payments and manage daily banking procedures Maintain accurate patient records and ensure data confidentiality Coordinate with clinicians and nursing staff to ensure a smooth patient journey Follow up with patients for treatment reminders and feedback Handle incoming and outgoing correspondence and post Manage waiting areas and ensure cleanliness and comfort for patients Prepare welcome packs and support with patient onboarding Assist with inventory checks and ordering of front-desk supplies Help with patient consent forms and medical history updates Support practice events and promotional activities as required

Qualifications and Skills Required:

Previous experience in a dental practice or similar front desk role Strong administrative and office management skills Excellent verbal and written communication abilities Personable and confident when interacting with patients Proficient in managing patient appointments and records Familiarity with dental software and billing processes (preferred) Ability to work well under pressure in a busy environment Motivated, friendly, flexible, reliable, and organised

Salary & Benefits:

Pay: 12.50 per hour Opportunity to increase salary through training and development Paid CPD Staff dental treatment discount Company pension scheme Free on-site parking and excellent transport links Additional leave Company events Supportive team culture in a forward-thinking environment

Schedule:

38 - 41 hours per week (Monday to Saturday, with some flexibility)

Our Mission:

At Ringway Dental, we aim to redefine what a dental visit feels like. Led by our Clinical Director, Dr. Stephen Dodd, we bring a personal touch to every appointment--transforming check-ups and smile makeovers into a memorable and uplifting experience. We're known for our expertise, and remembered for the confidence we help patients achieve.

Job Types:

Full-time, Permanent

Work Location:

In-person

Job Types: Full-time, Permanent

Pay: 12.50 per hour

Expected hours: 39 - 42 per week

Benefits:

Additional leave Company events Company pension Employee discount Free parking On-site parking Transport links
Work Location: In person