Job Description

Overview

When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you\xe2\x80\x99ll be a part of shaping our future in the years to come.

Helix - A Hines Company

In February 2022, Helix was acquired by Hines marking an exciting new chapter to further propel our property management offering in the UK and customer centric approach. Helix has a long-standing relationship with Hines over the past ten years, with Helix providing property management services across the majority of properties in the Hines UK portfolio including: 20 Old Bailey, 7 Soho Square and Atlas House in London, alongside all of the Hines European Core Fund, Hines European Value Fund and Hines Global Income Trust assets.

Responsibilities

Great Western Studios is a busy and fast paced environment of over 100 studios, and the service and facilities we offer is what makes the Occupiers choose to base their businesses here.

The role of Front of House is crucial to the 1st impressions and overall success of the building. Working as part of the on-site team, you will provide support and assistance to all users, suppliers and colleagues at the Studios. This role is working from Monday to Friday from 4pm - 8pm with salary of \xc2\xa313,049 per annum. Responsibilities include, but are not limited to:

• As the 1st point of contact to the Studios, offer a warm and professional welcome to all.
• Ensure visitors are appropriately signed in and check out of the building.
• Deliver exceptional customer service when dealing with all enquires.
• Taking bookings for the meeting room
• Prepare and support users of the meetings room.
• Answer the main line number and direct as appropriate.
• Accept and sort the building mail and parcels.
• Liaising with security staff, who cover out of hours.
• Managing car parking spaces and allocating subject to availability.
• Support the team when running fire drills.
• Support the FM department with any issues raised.
• Key and access control management.
• Support with any administration duties as delegated by the Studios & Marketing Manager and Assistant.
• Processing of supplier invoices and credits.

Qualifications

Minimum Requirements include:

• Excellent Customer Service skills.
• Excellent organisational and time management.
• Self-motivated and able to work on own initiative without ongoing direct supervision.
• Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team.
• Good IT skills, in particular Microsoft Outlook, Word and Excel.

Closing

Hines is a global real estate investment, development and property manager. The firm was founded by Gerald D. Hines in 1957 and now operates in 28 countries. We manage a $92.3B\xc2\xb9 portfolio of high-performing assets across residential, logistics, retail, office and mixed-use strategies. Our local teams serve 634 properties totaling over 225 million square feet globally. We are committed to a net zero carbon target by 2040 without buying offsets. To learn more about Hines, visit www.hines.com and follow @Hines on social media. \xc2\xb9Includes both the global Hines organization as well as RIA AUM as of June 30, 2022.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

Hines