Job Description

We are seeking a Front of House Associate to join our team at our event venues in Maidstone, Kent. The ideal candidate will assist customers at the tables, reception and checkout, ensuring a smooth and efficient experience.

Responsibilities:
- Greet customers and provide friendly service at the front end of the venue
- Direct customers to their appropriate seating areas
- Process payments using cash registers or electronic payment systems
- Assist with resolving customer queries or issues
- Maintain a clean and organised area
- Follow food safety guidelines when handling food products

Experience:
- Previous experience in a customer-facing role is desirable
- Knowledge of food safety practices is an advantage
- Strong time management skills to handle peak customer traffic efficiently
- Ability to assist with basic food preparation tasks
- Proficiency in basic maths for handling transactions accurately

Benefits:
- Competitive pay
- Opportunities for career development and advancement within the company
- Opportunities for travel

Requirements:
- Excellent customer service skills
- Ability to work well in a team environment
- Strong communication skills

Job Types: Full-time, Permanent

Additional pay:

Bonus scheme Tips Yearly bonus
Benefits:

Company events Company pension Discounted or free food Employee discount Gym membership
Schedule:

Day shift Monday to Friday
Experience:

Barista experience: 1 year (preferred) Hospitality: 1 year (preferred) customer service: 1 year (preferred)
Work Location: In person