Job Description

Overview

The Front of House Staff plays a crucial role in creating a welcoming and efficient environment for our guests. This position involves direct interaction with customers, ensuring their experience is enjoyable from the moment they arrive until they leave. The ideal candidate will be friendly, organised, and capable of multitasking in a fast-paced setting.

Duties

Greet and welcome guests as they arrive, providing a warm and friendly atmosphere. Manage reservations and seating arrangements efficiently to optimise customer flow. Assist with food preparation and ensure adherence to food safety standards. Take orders accurately and communicate them to the kitchen staff. Serve food and beverages promptly while maintaining high standards of presentation. Handle customer inquiries and complaints professionally, ensuring satisfaction. Maintain cleanliness and organisation of the front of house area, including tables and service stations. Collaborate with kitchen staff to ensure timely service and quality control.

Skills

Basic maths skills for handling transactions and managing orders effectively. Strong time management abilities to prioritise tasks during busy periods. A genuine desire to help others, enhancing the overall customer experience. Knowledge of food safety practices to ensure compliance with health regulations. Experience in food preparation is advantageous but not essential; training will be provided.
This role is ideal for individuals who thrive in a dynamic environment and are passionate about providing excellent customer service. Join our team and contribute to creating memorable experiences for our guests!

Job Types: Full-time, Part-time

Pay: From 12.66 per hour

Expected hours: No more than 20 per week

Additional pay:

Tips
Benefits:

Discounted or free food
Schedule:

Day shift Overtime Weekend availability
Work Location: In person