Job Description

Company Description

Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.



We have a fantastic opportunity for a Front of House Assistant (Receptionist) to join our team at an iconic broadcasting company. The company have a refreshingly different style of service, that positively breaks the mould on what we have come to expect within a corporate environment. It is a fast-paced environment where the team must work together across services to ensure a high level of customer care is maintained.

This varied role consists of reception and switchboard duties, as well as handling helpdesk queries and requests. The Front of House Assistant is the first point of contact for all visitors and staff entering the building, so must always be an engaging ambassador for both Portico and the broadcasting company. To ensure that there is a seamless experience for all, the Front of House team must also effectively communicate with other service providers in the building, providing, or gathering information and documentation in a timely manner.

Hours: 40 hours per week, 8 hour shifts from 8am-5pm, Monday - Friday.

Salary: \xc2\xa328,424

Qualifications

The ideal applicant will be bubbly, enthusiastic with a strong passion for customer service. They must have experience in a busy customer services environment and ideally have exposure to helpdesk responsibilities.

Additional Information

What\'s in it for you?

• Competitive holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour confidential helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

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