Job Description

What We\xe2\x80\x99re All About at Kroo

Kroo has a big vision. To be the first bank that is both trusted and loved by its customers.

We\xe2\x80\x99re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet.

Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together.

How you will contribute:

We\xe2\x80\x99re searching for a resourceful and enthusiastic Financial Crime Team Lead, whose main responsibility is to lead a First Line FinCrime Operations Fraud Team which will be appropriate for a growing regulated organisation.

The Kroo is growing and we\xe2\x80\x99d love to hear from you if you\xe2\x80\x99re interested in joining us on our journey!

Requirements

About You

While not essential, the following experience and qualifications are highly desirable in our ideal candidate for this position:

Here\'s what you\'ll be doing:

• Lead the day-to-day operations of Kroo\xe2\x80\x99s 1st Line Financial Crime Fraud Team.
• Act as an escalation point for team queries, including managing complex fraud victim cases, reporting suspicious activity and card monitoring reviews.
• Mentor, coach and develop your team members to help them succeed in their role.
• Proactively identify financial crime trends through data analysis.
• Liaise with other financial institutions and law enforcement authorities.
• Support the Fraud Manager and Head of Business Operations in the optimisation and update of existing processes, systems and procedures.
• Help with the scaling of the team in line with business growth.

Here\'s what we are looking for:

• Experience and expertise in a wide range of aspects of the Compliance or Anti Financial Crime function.
• Knowledge of Financial Crime and Fraud regulations.
• Have experience in the financial services sector.
• Positive attitude and enthusiasm.
• Proven experience in managing a team.
• 3 years experience (minimum) in a Financial Crime/AML function, with minimum 1 year of experience in the leading capacity.

• Have worked in a start-up.
• Have worked on effectively scaling a team.

About Our Process:

We can be flexible with the structure of our interview process if someone\'s circumstances or timescales require it but our general structure is:

• People screen interview - 30 mins
• Technical interview challenge with the hiring manager - 45 mins
• Culture champion interview - 30 mins
• Head of division interview - 45 mins

Successful candidates after the technical stage will be invited to informally meet the team in person and see our fantastic offices. Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you.

Benefits

Hybrid Working:

At Kroo Bank, we embrace a hybrid policy that grants individuals and teams a considerable level of autonomy regarding office usage, maximising productivity. Our office in Manchester is a splendid space that serves as a valuable and potent resource when utilised appropriately. Presently, we follow a blended working model, where employees are expected to work in the office for 1-2 days a week. Therefore, candidates who are able to occasionally commute to the office align best with our current work practices. Please bear in mind that this position entails working shifts over 5 days, totalling 37.5 hours per week. The shift schedule will be provided well in advance, typically spanning from 07:00 to 19.30.

Diversity and Inclusion:

We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.

To all Recruitment Agencies:

At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes.

To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.

Kroo Bank