Job Description

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.Key Responsibilities

• Being fully responsible for the success and smooth running of one of our Food & Beverage divisions
• Overseeing and leading all of the Food & Beverage teams in all operational aspects. Creating a culture where all team members feel welcome, happy and engaged
• Ensuring that the guest experience is at the forefront of everything we do. Making all necessary arrangements to ensure the team deliver a flawless guest experience
• Being fully accountable for the financial success of the division, ensuring all teams and outlets are working as efficiently and smartly as possible
• Leading the change to deliver set targets
• Managing the delivery of training to all staff across the division to ensure the team have all the tools required to deliver their role
• Maintaining headcount in all areas of the operation through recruitment whilst also putting a huge focus on retention
• Maintaining a strong working relationship with all key support departments like Reservations, Marketing, Sales etc.
• Ensuring the division meets all required Health & Safety and other legal requirements

Key Skills, Qualities & Experience

• Previous experience in a similar role or as sucessful Head of Department in a large outlet within a 5 star hotel
• Be a hands on leader who can confidently manage one of the biggest divisions in the hotel
• A leader who strives for continual improvement in all aspects of the division
• Being able to drive change where necessary
• Previous experience of Forbes or LQA standards would be beneficial
• A detail focused operator with great attention to detail
• Proven record or developing high performing teams

BenefitsWe offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:

• Tips typically over xc2xa3200 per month (xc2xa32,400 per year)
• Complimentary bespoke uniform and chef whites
• Complimentary meals whilst on duty
• Refer a Friend bonus - Earn up to xc2xa31000
• Complimentary employee car parking
• Complimentary state of the art onsite gym - with personal trainer support
• 31 days annual leave (including bank holidays) increasing with service
• Professional development opportunities at all levels
• Reimbursement on work shoes, sight tests and professional memberships
• Modern and spacious discounted live in accommodation for eligible roles
• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
• We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
• Team Member of the Month Awards
• Discount on Grantley Halls Restaurants, Spa products and Gift Shop
• Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels
• Cycle to work scheme
• Access to Wagestream, allowing you to instantly access your wages
• Simplyhealth - Health cash plan

Grantley Hall