Job Description

Join our Award Winning Team!

Job Purpose:

To provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations.

Reports to:

Hotel Senior Management

Food & Beverage Key Duties and Responsibilities:

Assist in creating a warm and welcoming environment for our guests

Ensure that guests are seated and provided with menus promptly

Ensure that all guests' requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests

Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have

Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately

Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained

Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner

Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required

Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures

Prepare all back of house service points regarding expected numbers for breakfast, lunch or dinner requirements as necessary

Assist in the set up and preparation, and provide service duties for functions as required

Support the kitchen staff as and when required and in accordance with hygiene and safety regulations

Ensure that all front of house and guest areas are well always maintained

Any other duties as directed by the Restaurant & Bar Manager or other member of the management team

Key Requirements for the Role

:

Experience of working in a similar role and/or environment preferable but not essential

High standard of personal presentation

Job Types: Part-time, Permanent

Benefits:

Discounted or free food
Shift:

8 hour shift
Work Location: In person