Job Description

Owing to strategic growth in our multi award winning Fleet Sales team we are looking for an experienced Fleet Office Manager to support our development as we take on new and exciting brands.

The successful candidate must have strong fleet/business experience and be committed to maintaining the highest levels of customer care. Managing a team of dedicated administrators, you will be instrumental in helping to achieve our annual volume and financial aspirations. Salary is competitive and dependent of experience.

The Company - Who will I be working for?

Established in 1982, we are an independently owned business that prides itself on outstanding customer service in our award-winning dealerships located in Doncaster, Wakefield, Barnsley, Hull, and Leeds. Our dealerships are recognised by their respective car manufacturers as offering the highest standards of customer service and care.

As authorised Volvo, SEAT, CUPRA, Honda & Used Car dealers we have specialist Sales Executives, Aftersales Advisors and Technicians to assist our customers with any query that they may have.

We constantly seek to attract highly motivated individuals that want to work as part of a team and share in the commitment, responsibility, accountability, and discipline required to achieve our Vision.

Responsibilities will include:

Managing team workloads

Working closely with the Fleet Operations Manager to embed our new manufacturer partners whilst at the same time monitoring profitability and costs.

Regular reviews with our logistic partners to ensure best practice is maintained at all times.

Debt control

Handling customer concerns.

Managing team rotas and holiday cover

Scheme co-ordinator for our employee car scheme.

Attributes we are looking for:

Strong work ethic and team mindset.

Knowledge of Pinnacle, DMS and Lease link would be a significant advantage.

Experience of successfully managing a team

Focussed on exceptional customer care.

Highly organised

This role is central to the continued success of Riverside's Fleet team, so we are looking for an inspiring individual who wants to develop and grow with the department and be a significant part of its very exciting future.

Riverside Motor Group is an equal opportunity employer. We believe that having a diverse team is what ensures we are ahead of the game. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

We do not discriminate against staff on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, and we do not tolerate such discrimination by anyone working for or with us.

#INDMC

Job Types: Full-time, Permanent

Benefits:

Company pension Cycle to work scheme Referral programme Sick pay
Schedule:

Monday to Friday No weekends
Ability to commute/relocate:

Doncaster, DN2 4LS: reliably commute or plan to relocate before starting work (preferred)
Experience:

Office Manager: 1 year (preferred)
Work Location: In person