Job Description

At FitFlop, we believe in creating footwear that looks amazing and feels even better. That's why we rigorously test every product to ensure it meets our comfort, durability, and performance standards. The Fit & Wear Trial Specialist plays a vital role in the product development process--organising, managing, and analysing real-world wear tests that shape the future of our footwear.


This is a hands-on role requiring strong organisational skills, a problem-solving mindset, and a keen eye for detail. The Fit & Wear Trial Specialist will work closely with the Research & Development team to coordinate wear trials, track test samples, and gather valuable feedback from testers. If you're passionate about footwear, enjoy problem-solving, and thrive in a fast-paced environment, this could be the perfect role for you.

The Responsibilities:

Wear Trial Coordination & Testing

Build and maintain a database of wear testers, categorised by end-use Coordinate wear trials across both UK and Asia, tracking all ongoing testing. Assist in selecting wear testers based on trial needs and requirements. Ensure testers follow wear test protocols and provide structured feedback. Track and document test progress, wear patterns, and any reported issues.

Product Feedback & Analysis

Collect, organise, and summarise wear test feedback in a structured format. Work closely with the R&D and Product Development teams to highlight key insights and areas for improvement. Identify trends in tester feedback and contribute to potential solutions for product challenges. Liaise with Product Development teams in China and Vietnam to provide consolidated feedback and recommendations.

Sample Management & Organisation

Maintain and track wear test samples across both UK and Asia teams, ensuring they are distributed, and feedback is collected on time. Organise and label samples accurately for various wear trials. Work with the product teams to ensure test samples meet specifications prior to hand-out. Oversight of gold seal samples and sample season Archive management

Process Improvement & Problem-Solving

Continuously refine wear testing processes to improve efficiency, accuracy, and reliability. Work proactively to streamline tracking, data collection, and reporting methodologies.

The Person:

Problem-Solving Mindset - Thinks critically and finds solutions when challenges arise. Detail-Oriented & Organised - Able to manage multiple wear trials per season, track samples, and maintain accurate data. Passion for Products - Curious about how things work and excited to help shape industry-leading footwear. Great Communicator - Comfortable working with cross-functional and global teams, as well as external testers. Proactive & Self-Motivated - Takes initiative and thrives in a fast-paced environment. Experience in footwear, apparel, or product testing. A background in product development. An understanding of footwear science and biomechanics. Familiarity with data collection and analysis methods.

The Benefits:

Product Allowance + Hybrid and flexible working hours + ? Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ? Work from anywhere for 2 weeks ? WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) + ? Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ?? Check out our

careers page

to learn more! Department
Product
Role
Product Development
Locations
London
Remote status
Hybrid
Yearly salary
35,000
Employment type
Full-time
Contact Elisa Jordan Talent Acquisition Assistant - People & Culture