Job Description

Location : Rugby NHS, United Kingdom Role overview

First Line Manager

Rugby (CV21 1TN)

\xc2\xa330,000 per annum plus 30 days holiday including bank holidays, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme

About the Job

Relationships mean everything to us, and this one is particularly special. You\xe2\x80\x99ll have an important part to play as a First Line Manager managing the operation within your area of responsibility.

We don\xe2\x80\x99t just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level. You\xe2\x80\x99ll have a key role to play in helping your team go \xe2\x80\x98From Gate to Great\xe2\x80\x99, with all the opportunities that go with it.

We\xe2\x80\x99re a fast paced business, always delivering amazing quality and results for our customer. As one of our First Line Managers, you\xe2\x80\x99ll have responsibility for your team\xe2\x80\x99s performance as well as a keen eye for process improvements and spotting the best ways of reducing cost whilst delivering world class service and results. You\xe2\x80\x99ll work closely with your shift manager to deliver results together across your department.

As part of your key responsibilities you\xe2\x80\x99ll:

• Plan, manage and adjust staffing levels to meet operational requirements
• Ensure the operation achieves all daily, weekly and monthly targets and KPI\'s, resulting in high performance levels and the efficient and effective provision of a quality service to the customer
• Manage a team of direct line reports including delivering team member performance review, development and/or succession planning as appropriate
• Actively promote, take responsibility for embedding a culture of employee engagement within the team
• Ensure compliance to Warehouse, Standard Operating Procedures (SOP\xe2\x80\x99s) and safe systems of work
• Utilise continuous improvement tools and techniques and support team members in their application

About You

We\xe2\x80\x99d love you to have the following skills and experience, but please apply if you think you\xe2\x80\x99d be able to perform well in this role!

• Experience of managing and leading a team
• Excellent communication skills including effective listening
• Good IT skills with skills in Microsoft Office and / or Google Suites
• A commitment to self-development and team development
• Awareness of health, safety and environmental standards
• Proven experience of delivering excellent customer service
• Flexible and committed to achieving team/site objectives
• We\xe2\x80\x99d love to see some demonstrable experience of working with lean / continuous improvement techniques too if you have that

Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day. Hours 37.5 hours per week, Monday to Friday
Department Operations
Job Type Permanent
Contract Type Full time
Salary \xc2\xa330,000 per annum plus 30 days holiday including bank holidays, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme

Unipart Group