Job Description

You\xe2\x80\x99re the brains behind the work\xe2\x80\xa6.

You\xe2\x80\x99re ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it\xe2\x80\x99s honing your skills or building your network, we know that success can\xe2\x80\x99t come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team, and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when.

Citi\xe2\x80\x99s Institutional Clients Group (ICG) is looking for Apprentices to join our thriving Market Operations teams. Our Operations teams work closely with both clients and internal business partners to provide best in class service and processing support. This is very much a team environment, and apprentices will learn the skills needed for the role by job shadowing other team members, learning tips and tricks from experienced members of the team, and will be given exposure to a vast range of Citi technologies and learning materials to help you to excel.

We provide you with the knowledge and skills you need to succeed\xe2\x80\xa6.

We\xe2\x80\x99re committed to teaching you the ropes. During the program you will study for the City & Guilds Level 3 Certificate in Providing Financial Service \xe2\x80\x93 Investment operations qualification. Aside from your peer group and manager, you will have a buddy and a dedicated program manager whilst on program plus access to Citi\xe2\x80\x99s online training portal. Side by side job shadowing and coaching with your team combined with the opportunity to work gain experience liaising with Trading/Sales, Middle Office, Legal, Credit and other counterparts in one of the world\xe2\x80\x99s largest investment banks.

Your time here will look something like this\xe2\x80\xa6.

Data Processing - we need you to be able to process data both efficiently and with a high degree of accuracy. That may be executing orders directly in one of our processing systems or taking data from a client email and inputting this into our technology platforms

Client Service \xe2\x80\x93 we will give you exposure to clients on a Global scale. Responding to our clients queries and processing needs timely ensures we continue to provide them with a best in class service. This also enables us to build positive, lasting client relationships

Control \xe2\x80\x93 everything we do is governed by procedures and controls. This is to keep you, the firm and our clients safe. You will learn how we control payment processing, how we escalate issues and how we work together to reduce risk

Organizational and operational efficiency improvements - nobody likes to repeat the same actions every day and click the same buttons, so our apprentices are encouraged to suggest efficiency improvements to see where tasks can be automated or streamlined to free their time to get involved in exciting projects

We want to hear from you if\xe2\x80\xa6.

You have an A-Level or equivalent

5 GCSE passes or equivalent with A-C grades in English & Maths

Successful applicants for this opportunity will enrol on to the Belfast Met Level 3 Course

Exceptional candidates who do not meet this criteria may be considered for the role provided they have the necessary skills and experience.

Who we think will be a great fit\xe2\x80\xa6.

A dedication to learning and a true passion for the business are vital. As industries all over the globe continue to restructure and grow, we are hiring professionals who have a global perspective on the future of banking, and want to make an impact on the corporate level. We\xe2\x80\x99ll also be looking for the following:

Demonstrate motivation for joining both the program and Citi

Strong analytical skills & great attention to detail

Multi-tasking skills with the ability to self-organise and self-manage your time. Adjusting to competing priorities when necessary

Positive can-do attitude, you are resilient & keen to learn

Forming part of and contributing to a team

Planning and documentation skills in order to implement process changes

Desirable- Microsoft Office (Excel, Word &PowerPoint). Including analytical and modelling skills

What We Offer

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We\xe2\x80\x99ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Highlights to our core benefits include:

Award winning pension

On-site health services

Private medical insurance packages to suit your personal circumstances

Paid parental leave

Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women. We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women inclusion networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.

We review applications on a rolling basis and therefore encourage you to apply as soon as possible. The role will be based in a Citi Office in Belfast, Northern Ireland.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran



Job Family Group: Operations - Transaction Services



Job Family: Transaction Capture Services



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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi\xe2\x80\x9d) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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