Job Description

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve our vision we\xe2\x80\x99re looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

Context for the role:
The role will support the FCC Investigations Manager and the business to ensure that M&G meets relevant regulatory, legislative, \xe2\x80\x98best practice\xe2\x80\x99 and reporting requirements in relation to financial crime investigations, as well as the day to day operation of financial crime prevention controls, assisting the business to develop procedures to prevent financial crime.

Key Responsibilities for this role:

• Undertake the day to day activity of dealing with BAU Financial Crime escalations and investigations (mainly Fraud/AML referrals and escalated issues from Operations teams, Outsourcers, TMS output
• Be responsible for the preparation of investigation case files and ensure investigations are run effectively with appropriate records maintained to evidence decisions taken
• Make recommendations as to the appropriate action to be taken prior to and following an investigation and gain appropriate management approval
• Deal with law enforcement and industry bodies on a case by case basis in relation investigation requirements, external reporting (SARs), information requests and intelligence sharing
• Analyse, manipulate, query and profile data to identify potential financial crime / suspicious activity and trends
• Identify emerging trends through open source monitoring and intelligence gathering
• Assist with the provision and presentation of MI to ensure that reporting requirements are met (inc. root cause and trend analysis)
• Stay abreast of legislate and regulatory developments affecting Financial Crime investigations, and related standards
• Help develop intelligence and analysis to identify, understand and enable the remediation of financial crime threats
• To work collaboratively with colleagues and take personal accountability to maintain and enhance controls
• Support improvement of the overall control environment, customers outcomes and a reduction in M&G\xe2\x80\x99s operational risk

Key Knowledge, Skills & Experience:

• Relevant Financial Crime/Investigations qualification an advantage but a good working knowledge/experience of financial crime related legislation, rules and regulations desirable.
• Good knowledge of Pension and Investment products systems and distribution methods
• Knowledge relating to the ongoing identification of financial crime threats in a digital/platform environment including TMS
• IT savvy, on a personal and professional level.
• Understanding investigative & analytic technology and data, including case management systems

The following would be an added advantage in the role:-

• Experience drafting investigation and legal reports, and advising the business and management on FC risks and related remedial action/analysis.
• Experience in analysing and investigating output from systems monitoring online activities, identifying suspicious activity and detecting fraud.
• Experience in data gathering, analysis extraction, profiling and manipulation skills and extracting / reporting relevant patterns, trends or alerts, ideally including knowledge of SQL or similar.
• Familiarity with specialist software investigation tools

Personal attribute/skills:

• Strong communication and interpersonal skills
• Confidence in interactions with colleagues at all levels
• Self-starter with proven ability to be able to work autonomously
• Good organisational skills
• Ability to multi-task, prioritise and adapt well to change in a fast-paced, demanding environment
• Ability to present careful, balanced and objective findings

Qualifications:

• Certificate/Diploma in Financial Crime disciplines ideal but not essential

Recruiter: Helen Simons

Experience Level: Experienced Colleague

Closing Date: 19 September 2023

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G