Job Description

An opportunity has arisen for a Finance & Administration Officer to join the Financial Assurance & Debt Management Team.

The Financial & Administration Officer provides support to the sub teams based within Customer Financial Services, whom have responsibility for statutory functions relating to adult social care finance.

The work is varied and includes: running reports and creating work activities; dealing with calls and visits from customers and their representatives; sending out letters and forms and monitoring their return; basic admin tasks in relation to prepaid cards; debt management tasks such as setting up payment plans; and, other general admin tasks (i.e. post, scanning, etc)

The post holder will need to be able to work in a busy team, be positive and supportive to others, be organised and manage their own work priorities, be competent in dealing with various different people and be meticulously accurate in their work.

Our customers are council colleagues and members of the public. We speak to people, families and representatives on a daily basis so customer care skills are very important. The successful candidate would receive ongoing support and training so they can provide a good standard of service to our customers.

For further enquiries regarding this post please contact Veronica Hall, Financial Assurance & Debt Management Team Leader on 01724 297284

We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values \xe2\x80\x93 equality of opportunity, excellence, integrity and self-responsibility \xe2\x80\x93 in all that we do.