Job Description

Company Overview:

LVC is a leading provider of high-quality, innovative cleaning machines and equipment for commercial and industrial applications. We pride ourselves on our commitment to excellent customer service and our ability to deliver reliable and effective cleaning solutions to our clients. We are currently seeking a skilled Field Service Engineer to join our growing team and play an essential role in ensuring our customers' satisfaction with our products and services.

:

As a Field Service Engineer at LVC, you will be responsible for the maintenance, troubleshooting, and repair of our range of advanced cleaning machines at customer sites. This role requires a strong technical background, excellent problem-solving skills, and a customer-focused attitude to ensure our clients receive exceptional service and support.

Responsibilities:

Maintain, troubleshoot, and repair cleaning machines and equipment at customer sites, ensuring optimal performance and customer satisfaction.

Perform preventive maintenance checks and services to minimise downtime and prolong equipment lifespan.

Provide remote and on-site technical support to customers, addressing enquiries, and resolving issues in a timely and professional manner.

Train customers on the proper usage and maintenance procedures for our cleaning machines, empowering them to maximise the value of their investment.

Collaborate with the Sales and Engineering teams to identify potential improvements in product range and serviceability.

Stay current with industry trends, product updates, and emerging technologies to maintain a high level of technical expertise.

Adhere to all company policies, safety guidelines promoting a safe and professional work environment.

Requirements:

3+ years of experience in field service engineering, preferably in the cleaning equipment industry but not essential.

Strong mechanical, electrical, and troubleshooting skills, with the ability to diagnose and repair equipment.

Excellent interpersonal and communication skills, with a customer-focused attitude and the ability to establish and maintain strong relationships.

Valid driver's license with the willingness to travel to customer sites as needed.

Ability to work independently and as part of a team, managing multiple tasks and priorities effectively.

What We Offer:

Competitive salary

Ongoing training and development opportunities, including access to industry certifications and seminars.

A supportive and collaborative work environment, with opportunities for growth and advancement.

The chance to work with cutting-edge cleaning technology and contribute to the success of a growing company.

If you are a skilled Field Service Engineer with a passion for delivering exceptional customer service and technical expertise, we encourage you to apply for this exciting opportunity. Join our team and help us continue to provide innovative and reliable cleaning solutions to our valued customers.

Job Type: Full-time

Pay: 38,000.00 per year

Additional pay:

Bonus scheme Commission pay
Benefits:

Company pension Free parking Health & wellbeing programme Paid volunteer time Referral programme
Schedule:

Monday to Friday
Licence/Certification:

Driving Licence (required)
Work Location: In person

Reference ID: Field Service Engineer