Job Description

Job location: Based out of Livingston, Scotland (Site travel AND Work From Home)

Job type: Full time, permanent

Job reference: V13949

Telent are looking for a Fibre Support Administrator to join our growing Wireless team, working on our Fibre capabilities. This role provides a Hybrid working / Agile working set up; you will have the opportunity of supporting our Fibre Surveyors for various site visits across the Scotland region, AND, autonomously work from home (remote). There will be the odd occasion where you may be required to travel and work out of our Livingston (Scotland) office.

At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It\'s important work that we are passionate about. Learning fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7.

Fibre Support Administrator - What you\'ll do:

• Desktop review of proposed survey / surveyable areas
• Preparation and administration of survey packs
• Support Fibre Surveyors on site visits (3-4 days per week)
• On the job learning of all survey requirements
• Highlight and escalate any major variances to the nominated Project Lead
• Communicate with our Surveyors to resolve any site related issues (eg. Site access)
• Preparation and checking of A55\'s / A55 documents - training will be provided (on the job training)
• Prepare and submit survey completions to the relevant client in required formats for each completed job
• Work in accordance with Telent and customer H&S policies/procedures

Fibre Support Administrator - Who you are:

The ideal Fibre Support Administrator will have a genuine passion and interest in the world of Telecommunications, Wireless Communications and / or Fibre. We are looking for an Administrator who will really go above and beyond to support our Fibre Surveyors on site when required, and other members of the team on any Administration tasks / Support tasks. The Fibre Support Administrator DOES NOT need to come from a Fibre background. On the job training around Fibre jargon and processes will be provided, as long as you are willing to learn and develop through our training.

Fibre Support Administrator - Key requirements:

• Full UK Driving Licence and flexibility to travel to various sites across Scotland
• Administration experience, in a Fibre industry related role (desirable but not essential)
• Attention to detail and accuracy coupled with a \'can do\' attitude
• Good IT skills, and proficient in using Microsoft Office package (eg. MS Word, MS Excel)
• Ability to work within a team and with Contractors
• Ability to work under pressure and achieve targets
• Able to communicate with people across multiple locations and at different levels, able to identify and work with key stakeholders inside and outside of Network Services business.
• Good knowledge of Health & Safety regulations

Telent - What we offer:

A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 25 days annual leave plus 8 public holidays, and the option to buy or sell 5 days annual leave each year
• Company matched pension scheme
• A range of family friendly policies including Maternity / Paternity pay
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Rewards & Benefits scheme

About Telent:

Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UK\'s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you\'ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You\'ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.

Telent