Job Description

About Wessex Internet
Wessex Internet is a dynamic and fast-growing Internet Provider in the South West that is changing the way full fibre broadband is rolled out in rural areas. We believe that the countryside deserves lightning-fast broadband and are passionate in delivering a fantastic service to thousands of customers whose copper line upgrade is deemed uncommercial by the rest of the industry.
We design, build, and manage our own 3000km FTTP (Fibre to the Property) network in-house and are one of the leading suppliers making use of several Government funded voucher programmes. We are excited to be extending our network and bringing full fibre broadband to over 10,000 homes and businesses in the New Forest with connection aimed for February 2024.
Wessex Internet is a multi-award-winning company, having won multiple awards including; Overall Fibre Provider of The Year 2023, Best Rural Fibre Provider 2023 & 2022. As well as Best Rural Hard to Reach Project 2022 & 2021.
Wessex Internet is growing fast; we have doubled in size in the last 18 months and currently have over 215 full-time members of staff. Our vision is to scale whilst retaining our excellent and personal customer service. In order to make our teams more effective and efficient we are investing in world class business systems and processes. Wessex Internet wants to change the broadband experience, setting it apart from other internet providers.
We believe in building a great place to work, where everyone\xe2\x80\x99s contribution is valued, and everybody has the chance to raise their ideas and make a difference every day. Wessex Internet is a finalist in the 2023 UK Fibre Awards 2023 for the Best Company to Work for.
Every one of us is responsible for the continued success of Wessex Internet, each individual has something valuable to offer, and together we\xe2\x80\x99re constantly looking for better ways to serve more people. We offer multiple career pathways and excellent career progression from Civils, Planning to office staff. It is an exciting time at Wessex Internet and we are recruiting for the best people to join us!
The Role
Are you an experienced Telecoms Engineer looking to move from cab splicing to 100% fibre splicing with guaranteed no copper work?
We have an exciting opportunity for an Engineer to join our Network Engineering Team carrying out fibre splicing across our network. Covering both new build and existing areas of network, you will work from splice maps to complete your work.
Our Fibre Splicing Engineers regularly splice the large backbone of the network up to 288 core cables. Using various splicing enclosures, they will be expected to carry out between 150 to 200 splices a day. Our Splicing Engineers mainly work on the rural network but also in towns on the Openreach network. The ideal candidate for this role will be adept at splicing and testing fibre networks, be comfortable travelling to sites across Dorset, Somerset and Wiltshire and happy working as part of a close team where there is an on-call requirement (1 week in 6).
Responsibilities

• Splicing at new and existing splice enclosures
• Working with surveying team to prioritise workload
• Carry out emergency and scheduled maintenance/upgrades across the Wessex Internet fibre network
• Diagnosing and restoring service issues within the network to maintain customer connections when equipment is damaged
• Provide \xe2\x80\x98out of hours\xe2\x80\x99 cover on a rota basis during evenings and weekends
• Working individually and as part of a team to achieve KPI\xe2\x80\x99s and company targets
• Adherence to all Health & Safety legislation
• Accessing and working in rural areas to splice fibre

Requirements

• Excellent communication and customer service skills when talking to landowners
• Strong fibre splicing experience - able to complete 150 to 200 splices a day when required
• Willing to use or learn how to use OTDR
• Ability to work on own initiative with strong self-organisational skills
• A strong willingness to learn new skills and adapt to evolving processes
• Must hold a full UK driving licence for at least 12 months

Benefits

• The option to buy or sell an additional 5 days holiday
• Enhanced Family Pay
  
• Private Medical Insurance
• Life Assurance
• Income Protection
• Cycle to Work Scheme
• Tech Scheme
  
• Opportunities to progress your career - we\xe2\x80\x99re a young, fast-growing business that is proud of our team of homegrown specialists. Whether you want to step up to lead a team, or expand your skills in a new area, we\xe2\x80\x99ll help you reach your potential
• Free breakfast \xe2\x80\x93 including fruit, snacks, teas & coffees available throughout the day
• Regular social events
• Free onsite parking
• 75% discount to Wessex Internet package

Find out what it\xe2\x80\x99s really like to work at Wessex Internet from some of our team by visiting https://www.wessexinternet.com/careers/ and watch our short video https://youtu.be/5U1j7GzB3Cc
Salary: \xc2\xa332,000 - \xc2\xa336,750 per annum, depending on experience Role Type: Full Time/Permanent Hours: 40 hours per week, plus overtime. Weekend and evening cover will be required on a rota basis (1 week in 6) Location: Field based near Blandford Forum, Dorset Holiday: 25 days plus bank holidays