Job Description

The Faculty of Arts and Social Sciences (FASS) is looking to hire a Placements Employability Coordinator to be responsible for administrative duties and systems to support employability activities. This will include maintaining administrative systems and documentation relating to the placement year, triaging student queries in the team\'s shared inboxes, and ensuring students receive the tailored weekly FASS Placements Newsletter from September onwards.

Students in FASS study degrees which include: History, Law, Politics, Philosophy, English Literature and Creative Writing, Linguistics, Sociology, Criminology, Theatre, Design and Fine Art.

We are looking for a commitment of 14.5 hours per week starting in September until November. This role could be carried out in-person or via a hybrid style of working.

Please Note: This is a Non-Student Role. We particularly welcome applications from males, and those from black and minority ethnic backgrounds for this role in order to increase our staff diversity in this part of the Careers service.

Preferred start date: 4th of September 2023

Expected end date: 24th of November 2023

Interview date: 1st of September 2023

Location: Remotely (in the UK) and on the Lancaster University campus

Hours per week: 14.5



Main Duties:

• To maintain administrative systems and documentation relating to the placement year.
• To be a first point of contact for students and ensure effective communication with students, academic staff, departmental professional services colleagues.
• To research opportunities and create a tailored FASS Placements weekly Newsletter.

Person Specification

Essential:

• Customer service experience, including dealing with a range of customer queries / concerns in a professional manner
• Excellent oral and written communication skills
• Ability to analyse and present information in an accurate and appropriate format, for example emails and newsletters
• Proven IT competency, particularly MS Teams, OneDrive, and Microsoft Office 365 software
• Experience of prioritising workload to meet competing deadlines without close supervision

Desirable:

• Experience of effectively supporting students with employability and/or placements queries, demonstrating the ability to triage concerns and signpost to relevant resources and materials.

You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand.

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

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